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Old Mutual Kenya, basé à Nairobi, fait partie d'un groupe plus large offrant des solutions en épargne à long terme, gestion d'actifs et investissement. Nous proposons des solutions aux particuliers et aux entreprises, soutenues par nos valeurs fondamentales : Respect, Intégrité, Responsabilité et Dépassement des limites.
Nous recrutons pour les postes suivants :
Customer Service Officer
Type de contrat : Temps plein Qualification : BA/BSc/HND, Certificat professionnel Domaine : Service client, réussite et service
Le Customer Service Officer est responsable de fournir un service de première ligne exceptionnel aux clients de Retail Life et Pensions en répondant aux demandes, en résolvant les problèmes et en guidant les clients tout au long du cycle de vie de la police. Le rôle soutient les titulaires de police, les intermédiaires et les équipes internes pour garantir une expérience client positive et contribue à la rétention des affaires grâce à une prestation de service efficace.
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