Operations Engineer (Senior) 1053

Operations Engineer (Senior) 1053 Mediro Application Consulting R Undisclosed Contract Senior position Pretoria Posted 19 Apr 2026 by Mediro Application Consulting Expires in 19 days Job 2636899 - Ref AH_503370191329 Save Apply Now About the position Job Description Where required, interpret documents from German to English Action and resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required Raise and lead PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets as required Perform daily system health checks Ensure systems are operational according to SLA’s Draw KPI Reports and report to stakeholders on a monthly basis Adhere to the BMW Group PIC processes (Problem, Incident & Change Management Perform daily operations tasks and end user support Creation of pertinent test documentation Conduct Ops Basic Training Enable end user knowledge transfer and training Work closely with the Release Managers, Agile Masters, Developers, Product Owners and various global stakeholders in the feature teams Provide general assistance to the Operations team and end users Co-ordinate all TLM topics with feature teams timeously Ensure stability and availability of all infrastructure to support feature teams Ability to work as part of a team Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality Excellent interpersonal and organisational skills with the ability to communicate effectively (both verbally and in writing) with both technical and non-technical colleagues / users Have good presentation skills Self-starter Above-board work ethics Flexibility to take up different tasks in the project Ability and willingness to coach and give training to fellow colleagues and users when required Willing and able to travel internationally Willing and able to work shifts, after hours and on public holidaysthe Setup of Networking Infrastructure and Settings for the Impact Platform AWS Accounts. Minimum Requirements: SKILLS REQUIREMENTS: Essential Skills Requirements: Solid understanding of BMW Incident, Problem and Change Management Basic troubleshooting skills Debugging remote services Serverless Computing Microservice Architecture (AWS preferred) Advantageous Skills Requirements: Agile methodology Atlassian tools: Jira, Confluence Ability to read, interpret and follow Java code AWS Practitioner training and/or certification Logging and tracking tickets to external support Troubleshooting deployments Understanding of German language Desired Skills: Change Management troubleshooting skills Debugging remote services Apply Now Mediro Application Consulting View agency profile See all Mediro Application Consulting jobs About the agency Quality Placements Built on Trust

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The world of work is rapidly changing; people want to learn and grow, however work-life balance, equity and flexibility continue to play a major role. Companies across industries constantly require modernised and specialised skills. As a result, we strive to be your most valued IT recruitment partner by understanding individual and company needs and delivering the right resource solutions to build a workplace for the future.

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