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At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”. Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results. Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations. Job description: Job Purpose To provide first-line technical support to users by receiving, logging, troubleshooting, and resolving ICT-related incidents and service requests. The Officer, Service Desk ensures the effective operation of ICT systems, applications, hardware, and network services while delivering excellent customer support. Key Responsibilities 1. Service Desk Support Serve as the first point of
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