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Ideon Limited is a provider of end-to-end business enabling services that help businesses expand and optimize operations across different industries. Our services include collections and more. We adhere to strict codes of ethics, confidentiality, and practice standards in the delivery of services to our clients.
Open Positions:
Risk and Compliance Officer
Job Type: Full Time Qualification: BA/BSc/HND, Diploma, Professional Certificate Job Field: Finance / Accounting / Audit
Profile Sought:
Bachelor's degree in Finance, Accounting, Law, Business Administration, Risk Management, or a related field. Professional certification (or progress toward one) such as CPA, CRISC, CAMS, ACAMS, or ICA Diploma in Compliance is an added advantage. Minimum of 2 years' overall work experience in a financial services environment. At least 1 year of experience in Risk, Compliance, Audit, or AML/CFT is an added advantage. Experience in the microfinance sector is preferred but not mandatory. Experience working in a bank, microfinance institution (MFI), digital lender, or SACCO is a strong advantage. Familiarity with regulatory and compliance requirements is an added advantage. Candidates from the broader financial services sector with the ability to learn quickly are also encouraged to apply.
Call Center Agents
Job Type: Full Time Qualification: BA/BSc/HND, Diploma Location: Nairobi Job Field: Customer Care, Success and Service
Qualifications:
Degree or Diploma in Business Administration, Finance, Marketing, or a related business field. At least 4-6 months of experience in a Call Center or Debt Collection role.
Required Skills:
Good computer skills and proficiency in Microsoft Office applications. Strong communication, negotiation, and customer service skills.
Responsibilities:
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