Waiter / Waitress – Front of House
Location: Lawns Restaurant, Kampala
Type: Full-time / Shifts available
About Lawns Restaurant
Lawns is an open-air dining spot known for great food, great vibes, and great service. We’re looking for wait staff who make every guest feel like a VIP on our lawns.
Core Purpose
To deliver warm, attentive, and efficient table service that keeps guests coming back to Lawns.
Key Responsibilities
Guest Experience: Greet, seat, and serve guests with a smile. Take orders accurately and upsell specials/drinks.
Service Flow: Set up, maintain, and clear tables. Coordinate with kitchen/bar to ensure timely food + drink delivery.
Menu Knowledge: Know our menu inside out. Recommend dishes, handle dietary questions, and flag allergens.
Cash Handling + POS: Take orders via POS, process bills, handle cash/mobile money payments accurately.
Ambience: Keep service stations, lawns area, and tables clean/tidy during service.
Teamwork: Communicate with chefs, bartenders, and other waiters to keep service smooth during busy lawns events.
What We’re Looking For
Experience: 3+ years in hospitality, restaurant, or hotel service preferred. Fresh, energetic people with a great attitude also welcome.
Skills: Excellent communication, customer service, memory for orders, and ability to work under pressure. Basic math for billing.
Personality: Friendly, presentable, proactive, and calm when it’s busy. Team player who takes pride in details.
Availability: Must work evenings, weekends, and public holidays. Flexibility for events on the lawns.
Perks at Lawns
Staff meals + tips pooled/shared
Uniform provided
Training on service standards + upselling
Opportunity to grow into Head Waiter/Supervisor roles
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