Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
About Our Client: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain. About the role: Our client is looking for a Regional Service Engineer who owns technical operations performance within the assigned region and is responsible for ensuring high hub uptime, strong pack health, rapid fault resolution, and adherence to operational standards. The RSE acts as the first level of technical leadership within the region, coordinating Field Service Engineers (FSEs), supporting preventive maintenance activities, and ensuring operational issues are proactively identified and resolved before they impact customers. Success in this role is measured through uptime performance, pack availability, preventive maintenance execution, and operational reliability across the assigned hubs. Accountabilities Own and maintain regional hub uptime targets through proactive monitoring and intervention Ensure high pack health and charging availability across all hubs in the region Drive rapid fault resolution and minimize downtime Ensure compliance with SOPs, HSE requirements, and quality standards Support hub upgrades, commissioning activities, and operational scaling initiatives Key Responsibilities: The Regional Service Engineer responsibilities include, but are not limited to, the following: Hub Monitoring & Uptime Management (30%) Monitor hub energy performance and charging availability across assigned locations Identify and escalate hubs approaching overcapacity thresholds (>80%) Proactively prevent downtime through monitoring, troubleshooting, and intervention planning Monitor swap trends, PV performance, and charging throughput across all hubs Ensure hub connectivity and controller communication are functioning properly Track and improve pack availability across assigned regions Troubleshooting & Preventive Maintenance (30%) Diagnose and resolve technical faults affecting: Smart chargers HC3 systems Battery packs BESS PV systems Conduct scheduled preventive maintenance activities on all energy systems Perform on-site troubleshooting and repairs requiring physical intervention Support root cause analysis for recurring technical issues Maintain accurate maintenance and repair records Team Coordination & Leadership (20%) Coordinate and support Field Service Engineers (FSEs) within assigned regions Conduct technical coaching and field guidance for FSEs and interns Support adherence to SOPs, HSE standards, and operational procedures Participate in weekly operational planning and review meetings Conduct regular 1-on-1 engagements with FSEs and technical interns Reporting & Escalation Management (10%) Document, track, and escalate technical issues appropriately Provide daily updates on hubs experiencing technical issues Submit weekly reports on regional hub health and operational performance Generate monthly regional technical status reports using DDD structure Track hubs requiring upgrades, waitlisting, or capacity intervention Inventory & Asset Management (10%) Support tracking and accountability of technical inventory Ensure availability of required operational tools and materials Key Performance Indicators (KPIs) 99.9% Energy Uptime 98% Pack Health – which means that no more than 2% of packs should be in a defective state at any point in time. 95% Charger Health Key Working Relationships The Regional Service Engineer will work closely with: Regional Coordinator Regional Tech Operations Lead In-Country Quality Lead Field Service Engineers (FSEs) Commissioning Engineers Product & Engineering Teams Supply Chain & Warehouse Teams Hub Managers / Jaza Stars Minimum Qualifications/ Traits: Educational Background Bachelor’s degree in Electrical Engineering, Renewable Energy, Electronics, or related technical discipline Technical Proficiency 5+ years of experience in troubleshooting and maintaining electrical or renewable energy systems Experience working with: Battery systems Solar PV systems Power electronics Charging infrastructure Hands-On Experience Proven experience managing technical operations and uptime in field environments Experience with preventive maintenance and field troubleshooting Data-Driven Mindset Strong analytical and reporting capability Ability to interpret operational trends and performance data Problem-Solving Skills Ability to diagnose complex technical issues and implement timely solutions Strong root cause analysis capability Communication Skills Strong verbal and written communication skills Ability to coordinate across field teams and stakeholders Leadership & Initiative Self-motivated with strong ownership mindset Ability to coach and guide field teams effectively Why You Should Apply Be part of the most exciting growth phase of a company. Our client has proven their model and is focused on expansion. This position entails high impact, visibility, and opportunities to advance quickly. Work with great teammates in an international environment. Their team is spread across Canada, China, Tanzania, and Nigeria. Gain hands-on business building experience. Although they are a startup, they don’t expect you to just figure it out on your own. You’ll be given lots of responsibility but also lots of support to help you succeed. Compensation: The incumbent will receive a competitive salary commensurate with experience. To Apply: Please
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]
Get seen by recruiters
Publish your CV on the Candidates page — the place recruiters browse directly to find profiles like yours.
See the Candidates pageYou are recruiting?
Find candidates on TAF4ALLStand out with a professional CV and a personalized cover letter generated by AI in 3 minutes. 9 Ingénieur position(s) posted this week in Zambie.
Even in technical senior roles, don’t just list your tasks. For Talent House Ltd, explicitly connect your past experience to the requirement of les compétences demandées dans l'annonce. Show exactly how you’ve solved similar complex challenges before, using concrete metrics or project outcomes.
Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.
Quantified achievements — Projects delivered (cost, timeline, scale), standards applied (ISO, local norms), teams supervised. Professional certifications and engineering board membership are strong credibility signals.
🎯 Make your application ATS-ready
ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.
Create my ATS CV →Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
🧠 Profil recherché About Our Client: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with tale
🎯 Responsabilités About Our Client: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talen
🎯 Responsabilités About Our Client: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talen
🧠 Profil recherché ENGINEER – ICT SERVICES ZIC06 (Lusaka) 2026/07/24 Reference Number ZICTA/Q03/2026/DIR Description Purpose of the Job To support the delivery, management, and optimization of hosted services, virtualization platforms, cloud integrations, and user support operations by ensuring efficient deployment, c