VACANCY ANNOUNCEMENT Technician – Security Systems Location: Lusaka, Zambia Arm Secure Ltd, a premier provider of security solutions, is dedicated to offering cutting-edge and dependable electronic security services. We seek a highly proficient, driven, and outcome-focused Technician We are seeking a qualified professional to become an integral member of our Technical Department. Position Summary Reporting to the Technical Manager, the ideal candidate will manage the installation, programming, maintenance, troubleshooting, and repair of diverse electronic security systems for both residential and commercial clients, while delivering exceptional customer service and technical support. Key Responsibilities The ideal candidate will be tasked with the following responsibilities: Professional Rewrite: Responsibilities include the installation and configuration of IDS and Paradox alarm systems. We are responsible for the installation, programming, and commissioning of CCTV systems, including Analog and IP configurations, as well as DVRs, NVRs, and remote viewing applications. Installing, maintaining, and troubleshooting sliding and swing gate motor systems to ensure optimal functionality and performance. Responsibilities include the installation, energization, testing, and ongoing maintenance of electric fence systems. Responsibilities include configuring and programming alarm panels, sensors, keypads, and remote control devices to ensure proper functionality and integration within security systems. Performing comprehensive system testing, identifying and diagnosing faults, carrying out necessary repairs, and implementing preventive maintenance measures. We are responsible for the installation, configuration, and ongoing maintenance of biometric access control systems, specifically those manufactured by Zydeco and Division. Our responsibilities include the installation and maintenance of guard monitoring systems. Responsibilities include configuring and installing network infrastructure components such as routers, switches, cabling systems, and IP addressing schemes. Responding swiftly to service call-outs, alarm malfunctions, and emergency breakdowns with efficiency and professionalism. Performing comprehensive site evaluations to assess security requirements and subsequently proposing tailored security solutions aligned with identified needs. The incumbent is responsible for delivering comprehensive user training sessions on newly installed systems to ensure optimal utilization and proficiency among end-users. You will be responsible for preparing job cards, compiling service reports, and ensuring meticulous maintenance of installation and maintenance records. Responsibilities include the upkeep and organization of tools, equipment, and inventory of materials. To uphold regulatory adherence to health and safety protocols and guidelines. Cultivating strong, long-lasting customer relationships by consistently delivering high-quality, professional service. Other responsibilities that fall within the scope of this position may be assigned as needed. Minimum Qualifications Educational qualifications must include a Diploma, Advanced Diploma, or Degree in Electrical, Electronic, or a closely related Engineering discipline. Valid practicing licence. Relevant certifications in security systems installation are highly desirable. Experience Candidates must possess hands-on experience in the following areas: IDS Alarm Systems. Paradox Alarm Systems is seeking skilled professionals for programming and troubleshooting roles. These positions involve developing, configuring, and maintaining security systems, as well as diagnosing and resolving technical issues to ensure optimal system performance. Responsibilities include writing and testing code, updating firmware, and providing remote or on-site support to resolve operational challenges. Candidates should possess expertise in Paradox alarm systems, proficiency in relevant programming languages, and strong problem-solving abilities. Professional Rewrite: We are seeking expertise in both Analog and IP-based Closed-Circuit Television (CCTV) surveillance systems. We specialize in the installation and upkeep of gate motors, ensuring seamless operation and longevity for automated gate systems. Professionals in this role will be responsible for the installation and upkeep of electric fencing systems. Tasks include setting up fences, testing electrical components, troubleshooting issues, and performing necessary repairs to ensure optimal functionality. Biometric access control systems. Guard monitoring systems. Electrical installations. Network infrastructure design and implementation, encompassing routers, switches, structured cabling systems, and IP address allocation and management, are key responsibilities of this role. Required Competencies Proven expertise in technical troubleshooting and diagnostic methodologies is essential. Experienced in delivering exceptional customer service and demonstrating strong communication abilities. Proficiency in computer operations is essential for configuring and programming systems effectively. Demonstrates strong self-motivation and the capacity to operate effectively with minimal oversight. Exceptional aptitude in problem resolution and analytical reasoning. Capable of performing tasks that demand physical fitness, including working at elevated heights and in outdoor settings. Reliable, honest, and self-motivated. Demonstrates strong teamwork skills and collaborates productively with colleagues to achieve shared objectives. Shortlisted candidates exclusively will be
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