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About Us Male Capital, a rapidly expanding microfinance institution, is dedicated to delivering dependable, cost-effective, and client-focused financial services. Through responsible lending practices, we strive to empower individuals and businesses, fostering financial inclusion and driving sustainable economic development. Committed to the principles of integrity, innovation, and excellence, our organization is steadfastly devoted to providing outstanding service, cultivating enduring customer relationships, and generating opportunities that yield meaningful, positive impacts within the communities we serve. Job Title Collections Officer JOB DESCRIPTION Department Collections Reports To Collections Manager Job Purpose The Collections Officer is tasked with overseeing the recovery of delinquent loan repayments, mitigating portfolio delinquency, and preserving the integrity of the loan portfolio. This position entails engaging with customers who have outstanding balances, facilitating mutually agreeable repayment solutions, performing on-site visits when warranted, documenting collection activities with precision, and adhering to organizational guidelines, statutory mandates, and ethical collection standards. Key Responsibilities Loan Collections To reach customers with delinquent loan accounts, initiate
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