People & Culture Business Partner Associate

Responsabilités

The People & Culture Associate Business Partner is responsible for fostering a positive workplace environment, ensuring alignment between employee needs and organizational goals, and driving initiatives that enhance engagement, retention, and productivity. This role involves collaborating with leadership to implement HR strategies, managing employee relations, and supporting performance management processes. Additionally, the position requires expertise in talent development, diversity and inclusion efforts, and compliance with employment laws, while also serving as a trusted advisor to both employees and management on workplace culture and best practices. Mogo We seek a Finance professional to oversee financial operations, ensuring accurate reporting and strategic decision-making. The ideal candidate will possess strong analytical skills, proficiency in financial software, and experience with budgeting and forecasting. Responsibilities include managing financial records, conducting audits, and providing insights to optimize financial performance. A bachelor’s degree in Finance, Accounting, or a related field is required, along with relevant certifications such as CPA or CFA preferred. Excellent communication and leadership abilities are essential for collaborating with cross-functional teams and stakeholders. Human Resources, Business Operations, and Management professionals are responsible for overseeing workforce administration, optimizing operational workflows, and directing organizational leadership. Their duties encompass talent acquisition, employee relations, strategic planning, and process improvement initiatives to enhance productivity and compliance. Candidates must possess strong interpersonal, analytical, and leadership skills, along with relevant experience in HR policies, operational efficiency, and team management. A deep understanding of business regulations, performance metrics, and leadership principles is essential for driving sustainable growth and operational excellence. Job Purpose: This role is designed to drive strategic initiatives aimed at enhancing operational efficiency, fostering innovation, and achieving key organizational objectives. The position requires the ability to analyze market trends, identify growth opportunities, and develop actionable solutions to support long-term business sustainability. Additionally, the role involves collaborating with cross-functional teams to implement best practices, streamline processes, and ensure alignment with company goals. Strong leadership, problem-solving capabilities, and a results-driven mindset are essential for success in this position, which will contribute significantly to the company’s competitive advantage and success. The People & Culture Associate Business Partner will collaborate with business leaders and managers to implement impactful people solutions aimed at enhancing employee experience, engagement, retention, performance, and overall organizational effectiveness. This position leverages data and insights to inform strategic decisions, fosters strong employee relations, facilitates recruitment and performance management initiatives, and ensures alignment with the company’s values and business goals. The role involves close collaboration with managers, utilization of HR metrics, and support for employee relations and performance initiatives. Oversee and execute critical duties encompassing strategic planning, operational management, and team leadership to drive organizational success. Develop and implement policies, procedures, and performance metrics to enhance productivity and ensure compliance with industry standards. Collaborate cross-functionally with stakeholders to align goals, optimize workflows, and foster innovation. Monitor key performance indicators (KPIs) to assess progress, identify gaps, and implement corrective actions as needed. Provide mentorship and guidance to team members to cultivate professional growth and maintain high-performance standards. Represent the organization in external engagements, including client meetings, industry conferences, and regulatory interactions. Ensure adherence to legal, ethical, and safety protocols while promoting a culture of accountability and continuous improvement. The Human Resources department is responsible for managing, analyzing, and deriving actionable insights from HR data and metrics. This role involves tracking key performance indicators, compiling workforce analytics, and ensuring data accuracy to support strategic decision-making. Additionally, it requires generating reports on employee trends, turnover rates, and recruitment metrics to inform leadership and improve operational efficiency. Proficiency in HR information systems and advanced Excel skills is essential for compiling and presenting data effectively.

• Compile, evaluate, and report monthly HR insights, highlighting key risks, emerging trends, and strategic action plans for leadership review. Analyze workforce metrics to uncover opportunities for enhancing employee satisfaction, engagement levels, and retention rates. Monitor key HR metrics on a monthly basis, ensuring consistent tracking and updating of an HR tracker or planner to reflect current data accurately. Provide regular updates on progress and offer actionable recommendations to both management and stakeholders. Collaborate with Department Heads to facilitate HR initiatives and track their implementation progress. Develops and implements strategies to evaluate, track, and enhance employee performance, ensuring alignment with organizational goals and fostering continuous improvement. Collaborates with leadership to establish clear performance metrics, conducts regular assessments, and provides constructive feedback to support professional growth and accountability. Analyzes performance data to identify trends, address gaps, and recommend targeted interventions, including training or development initiatives. Ensures compliance with performance management policies while maintaining transparency and fairness in evaluations. Facilitate cross-functional collaboration to implement and sustain the performance management and enhancement plan initiatives throughout all teams. Monthly, conduct performance review meetings with Department Heads, during which contract tracking decisions will be addressed when relevant. Document all meeting discussions, including established performance expectations and subsequent follow-up actions. Assist managers in identifying performance discrepancies and developing strategic enhancement initiatives to bridge identified gaps. Monitor and document team performance trends, outcomes, and interventions to ensure accurate reporting and data-driven decision-making. We are responsible for cultivating a robust recruitment strategy and maintaining a dynamic talent pipeline to ensure a consistent flow of qualified candidates for current and future hiring needs. This involves actively sourcing, engaging, and nurturing potential talent through strategic partnerships, employer branding initiatives, and proactive outreach efforts. Additionally, we collaborate closely with hiring managers to align recruitment goals with organizational objectives and leverage data-driven insights to refine our hiring processes for optimal efficiency and effectiveness. Prepare and deliver weekly reports summarizing the status of recruitment pipelines and advancements in hiring initiatives. To establish a disciplined hiring cadence, the role will enforce a standardized recruitment process, thereby ensuring the seamless and continuous management of talent pipelines. Ensure a continuous pipeline of no fewer than 20 candidates for evergreen positions is always maintained.
• Assist in enhancing the recruitment platform and optimizing the hiring process.
• Facilitate and oversee strategic alliances with external organizations to enhance recruitment success and achieve desired hiring outcomes. Employee relations and performance management encompass the oversight of staff interactions, adherence to company policies, and the implementation of corrective measures when necessary. This role involves fostering a positive work environment, mediating conflicts, and ensuring compliance with organizational standards. Responsibilities include conducting disciplinary actions, documenting performance issues, and facilitating open communication between employees and management to promote accountability and continuous improvement. Oversee employee relations issues and disciplinary proceedings, ensuring strict adherence to company policies and established timelines. Efficiently resolve disciplinary matters, aiming to conclude each case within a 15-day timeframe whenever feasible and suitable. Support efforts aimed at minimizing involuntary exits by offering guidance on policies, facilitating training sessions to raise awareness, and assisting in performance management initiatives.

Expérience

• Perform routine interactions on the production floor to proactively detect and address employee concerns before they escalate. Facilitate a variety of employee engagement initiatives, including town halls, targeted employee sessions, and branch-level interactions, to foster a collaborative and inclusive workplace environment. Monthly, we analyze feedback from onboarding and exit processes to identify key insights, then translate these findings into tangible improvements through our “You Said – We Did” initiative, ensuring continuous enhancement of our employee experience.
• To enhance engagement and feedback scores consistently each quarter. Conduct monthly Head of Department meetings and maintain detailed records of the discussions and decisions reached. Manages and oversees all aspects of employee leave, ensuring compliance with company policies and legal regulations. This role involves tracking leave balances, processing requests, and maintaining accurate records. Additionally, it requires addressing employee inquiries, coordinating with HR and management, and resolving any leave-related issues promptly. The position may also include analyzing leave trends, reporting on leave usage, and recommending improvements to leave policies as needed.
• Ensure all leave requests are processed and reviewed within a 24–48-hour timeframe. Ensure leave records are meticulously maintained and fully synchronized with the system. Diligently identify and report any deviations from established guidelines or policy violations without delay.

Maintain timely processing of leave applications to prevent any accumulation of pending approvals. Monthly leave liability reports must be submitted by the second day of the month following the reporting period. The position involves cultivating and maintaining strong relationships with key stakeholders to ensure alignment, support, and effective communication across all relevant parties. Responsibilities include identifying stakeholder needs, addressing concerns, and fostering collaboration to drive project success. The role requires excellent interpersonal skills, the ability to influence without authority, and a proactive approach to managing expectations. Proficiency in stakeholder analysis and experience in building consensus are essential requirements for this role.

• Cultivate robust professional relationships with department heads, managers, and staff members to foster collaboration and alignment across the organization. Demonstrate proactive HR leadership by delivering prompt, dependable, and results-focused guidance to senior management. Facilitate the establishment and maintenance of constructive feedback channels between heads of department (Hods) and their direct reports.
• Maintain thorough documentation of follow-up activities to uphold agreed-upon actions and business priorities. Behavioral excellence is a fundamental requirement for this position, encompassing professionalism, integrity, and a commitment to continuous improvement. Candidates must demonstrate strong interpersonal skills, adaptability in dynamic environments, and the ability to collaborate effectively across teams. The ideal professional will exhibit resilience, ethical conduct, and a solutions-oriented mindset while maintaining a positive and proactive attitude. This role demands adherence to company values, fostering a culture of accountability, and contributing to a supportive and inclusive workplace. Exhibit exceptional efficiency, dependability, and responsiveness while maintaining a high level of subject-matter proficiency. Effectively convey information in a polished and professional manner to all organizational stakeholders at every level. Demonstrate proactive problem-solving abilities and assume full accountability for assigned duties. Promote and embody the company’s core principles while fostering an environment characterized by responsibility, accountability, and excellence in performance. Conduct separation discussions and address sensitive issues with the utmost professionalism and discretion. Seeking a candidate with a strong academic background, relevant professional experience, and measurable performance indicators. The ideal applicant must demonstrate expertise in key areas through prior work or educational achievements. Essential duties include managing critical tasks, achieving specific targets, and contributing to organizational objectives. Proficiency in industry-standard tools and methodologies is required, along with the ability to meet deadlines and deliver high-quality results. Strong analytical, communication, and problem-solving skills are necessary to excel in this role.
• Demonstrates extensive expertise in HR operations, employee relations, and performance management.
• Strong proficiency in analyzing complex data and producing concise, insightful reports.
• Exceptional ability to manage stakeholders and cultivate robust professional relationships.

Localisation

• Demonstrates exceptional professionalism, maintains strict confidentiality, and upholds accountability in all responsibilities. Aptitude for guiding, mentoring, and assisting managers to achieve their goals and enhance performance through constructive influence and support. Demonstrates exceptional ability to communicate clearly, coordinate effectively, and execute tasks with precision. Demonstrates a strong aptitude for analytical thinking, meticulous attention to detail, and a commitment to completing tasks thoroughly. A bachelor’s degree in Human Resource Management, Business Administration, Industrial and Organizational Psychology, or an equivalent discipline is required. A professional qualification in human resources would be beneficial. Seeking candidates with a proven track record of 3 to 5 years in human resources, HR business partnering, employee relations, performance management, or a comparable capacity. Proficiency in crafting HR reports backed by data and fostering effective communication with stakeholders is highly desirable. Key metrics will be used to evaluate performance and track progress toward established objectives. These indicators will provide measurable benchmarks to assess efficiency, productivity, and overall contribution to organizational goals. Regular assessments will be conducted to ensure alignment with performance expectations and to identify areas for potential development. Oversees departmental operations, ensuring alignment with organizational objectives and strategic goals. Directs cross-functional teams, fostering collaboration and accountability to drive performance and innovation. Establishes policies, procedures, and performance metrics to optimize efficiency and maintain high standards. Leads budget planning, resource allocation, and financial oversight to support departmental objectives. Communicates effectively with senior leadership to report progress, address challenges, and recommend improvements.

Supervisors and line managers are responsible for overseeing daily operations, ensuring team productivity, and maintaining adherence to company policies and standards. They play a pivotal role in fostering a positive work environment, resolving conflicts, and providing guidance to their teams to achieve departmental objectives. Additionally, they monitor performance metrics, conduct regular evaluations, and implement strategies to enhance efficiency and employee development. Effective communication and leadership skills are essential to successfully manage workflow, delegate tasks, and support both individual and team growth. Our company seeks professionals from all levels of the organization to support cross-functional initiatives and contribute to collaborative projects aimed at driving business success. The leadership team responsible for People & Culture drives organizational success by fostering an inclusive, engaging, and high-performing workplace culture. This team oversees talent acquisition, employee development, performance management, and workplace policies to ensure alignment with strategic goals. They design and implement programs that enhance employee engagement, retention, and well-being while promoting diversity, equity, and inclusion initiatives. Additionally, they collaborate with senior leadership to shape company culture, refine HR strategies, and support scalable growth through effective people management practices. The recruitment and business support teams are responsible for executing hiring initiatives and providing essential operational assistance to ensure organizational efficiency and growth. They collaborate closely to identify talent needs, streamline recruitment processes, and enhance overall business performance through strategic support functions. We offer a comprehensive benefits package designed to support your professional growth and personal well-being. Eligible employees receive medical, dental, and vision insurance, along with competitive retirement savings plans, including company-matching contributions. Additionally, we provide paid time off, flexible work arrangements, and professional development opportunities to foster continuous learning. Wellness programs, employee assistance initiatives, and a supportive work environment further enhance overall job satisfaction and work-life balance.

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