PE
Head of Systems and Operations for Zambia
CDIabout 2 months ago
Job Description
Lusaka
Freelance
⚠️
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- Background and Rationale The Zambia Governance Foundation for Civil Society (ZGF) is committed to fostering community-led development and shifting power to local communities. Central to this commitment is ensuring robust accountability and learning channels through which communities can give feedback and have it acted upon. ZGF operates the SAY Zambia platform (www.say-zambia.org) as its public-facing channel for community engagement on governance and civil society issues. ZGF seeks to engage a qualified consultant to develop, set up, and fully operationalize a feedback mechanism integrated into SAY Zambia, capable of capturing community feedback from multiple channels — including channels accessible to communities without reliable internet access — while maintaining a structured administrative backend for triage, response, and reporting. As part of the assessment phase, the consultant will confirm the current operational status and technical condition of the SAY Zambia website and flag, in the Inception Report, any reactivation or re-platforming work needed before the feedback mechanism can be integrated. Given current funding constraints, this assignment is structured in two phases. Phase 1, the subject of this consultancy, will deliver a multi-channel feedback intake system (Facebook Messenger,
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Beware of scams
Taf4All only lists job offers published by third parties — we are not the source of these jobs and do not handle recruitment. Stay vigilant: never pay money to get a job or an interview, and be wary of any suspicious request.