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Join Our Team as a Bilingual Customer Service Specialist (French/English) – Voice & Chat! At Talent Pop App, we’re building a team of talented remote professionals who are passionate about delivering exceptional customer experiences. We’re looking for a Bilingual Customer Service Specialist (French/English)to join our growing team and provide outstanding support across voice, chat, and email channels while helping customers feel heard, valued, and supported. If you’re fluent in both French and English, enjoy solving problems, and thrive in a customer-focused environment, we’d love to hear from you. Important: To be considered for this role, please make sure to select both Frenchand Englishwhen prompted to indicate the languages you speak during the application process. Why You’ll Love This Role You’ll be the trusted point of
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Join Our Team as a Bilingual Customer Service Specialist (French/English) – Voice & Chat! At Talent Pop App, we’re building a team of talented remote professionals who are passionate about delivering exceptional customer experiences. We’re looking for a Bilingual Customer Service Specialist (French/English)to join our growing team and provide outstanding support across voice, chat, and email channels while helping customers feel heard, valued, and supported. If you’re fluent in both French and English, enjoy solving problems, and thrive in a customer-focused environment, we’d love to hear from you. Important: To be considered for this role, please make sure to select both Frenchand Englishwhen prompted to indicate the languages you speak during the application process. Why You’ll Love This Role You’ll be the trusted point of contact customers rely on for assistance and guidance. Through your strong communication skills and customer-first approach, you’ll help create positive experiences, build lasting relationships, and make a meaningful impact with every interaction. What You’ll Do Assist Customers: Provide exceptional support via inbound calls, chat, and email. Solve Problems: Troubleshoot issues effectively and find quick resolutions. Understand Needs: Personalize interactions to build strong customer relationships. Collaborate: Work closely with your team to enhance the customer experience. Improve Processes: Offer feedback to refine our service quality. What We’re Looking For 1+ year of remote/online experience in customer service or a similar role. Previous experience with bilingual customer support is an advantage. Excellent written and verbal communication skills. Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus. Calm and solution-focused under pressure. Familiarity with E-Commerce and CRM systems is a plus. Fluent in French and English. Tech Requirements Personal PC or laptop with a minimum i 5 processor. Stable internet connection with at least 25 Mbps upload and download speeds. Perks And Benefits Competitive wage with annual increases. Paid Time Off to recharge. Monthly health stipend available for your well-being.. Performance Bonuses for your hard work. Permanent work-from-home setup. We can’t wait to welcome you to our Talent Pop App team. Apply today and start making an impact!
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
🧠 Profil recherché Job Summary 1. Provide professional, timely, and high quality customer service by responding to customer inquiries and resolving complaints effectively. Communicate fluently with customers, suppliers, and internal teams in both English and French. Maintain accurate customer records and prepare repor
🛠️ Compétences requises “If you’re looking for a role where your language skills can make a real difference, we have the perfect opportunity for you. We’re seeking a French+English Bilingual Customer Service Representative to join our remote team and act as a vital link between our brand and our French speaking custom
🛠️ Compétences requises If you’re looking for a role where your language skills can make a real difference, we have the perfect opportunity for you. We’re seeking a French+English Bilingual Customer Service Representative to join our remote team and act as a vital link between our brand and our French speaking custome
🛠️ Compétences requises If you’re looking for a role where your language skills can make a real difference, we have the perfect opportunity for you. We’re seeking a French+English Bilingual Customer Service Representative to join our remote team and act as a vital link between our brand and our French speaking custome