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Customer Support Officer Job in Kigali Company: SchoolGEAR Location: Kigali Job Type: Full Time Position: Customer Support Officer Industry: Customer Service, Information Technology, Technical Support, Software Services Department: Client Support & Operations Job Overview SchoolGEAR is seeking a dedicated and customer-focused Customer Support Officer to support schools, financial institutions, and organizational clients using the company’s software systems. This opportunity is ideal for professionals interested in customer service, technical support, software troubleshooting, IT support, user training, client relationship management, problem-solving, and digital service delivery . The successful candidate will assist clients with software usage, troubleshoot technical issues, provide system guidance, maintain customer satisfaction, and coordinate with internal technical teams for issue resolution. Candidates searching for Customer Support Officer jobs in Rwanda, IT support jobs, customer service careers, technical support vacancies, software support jobs, help desk opportunities, client relationship management jobs, technology company jobs, customer care careers, and digital support roles are encouraged
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