JO

Front Desk Agent

Johari Rotana
📍 Dar es SalaamCDI🗓️ 5 months ago

Job Description

Dar es Salaam
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Formation / DiplĂ´mes

We seek proactive and driven Front Office professionals eager to advance their careers. As a Front Desk Agent, you will deliver exceptional, guest-centered service to ensure each visitor’s stay is both pleasant and memorable. Your responsibilities will encompass critical tasks, including: Deliver exceptional, courteous, and efficient service to every guest, ensuring a consistently high level of satisfaction through tailored support from arrival through departure. Greet guests by name whenever possible and personally escort them to their rooms to create a welcoming and anticipated arrival experience. Conduct hotel and in-room orientation sessions, providing guests with comprehensive information about the property and its amenities, while also addressing their inquiries and fulfilling activity-related requests to ensure a seamless and enjoyable stay. To ensure guests receive accurate and helpful information, you will need to stay current with hotel details and local amenities, such as operating hours, ongoing promotions, scheduled events, key attractions, and other relevant updates, enabling you to address inquiries effectively. Daily monitoring of rate levels and occupancy levels is essential to ensure competitive pricing and optimal room utilization. Accurately execute Front Desk cashiering operations while strictly adhering to established systems, policies, and procedures. Process accounts meticulously from check-in through check-out, verifying that all incidental charges are accurately recorded via computerized Front Office systems.

Safeguard the confidentiality of all guests by strictly preventing the disclosure of any personal information. To ensure seamless operations and exceptional guest experiences, you must possess a comprehensive grasp of the hotel’s policies, procedures, and service standards, coupled with an in-depth familiarity of the property’s amenities and ongoing events. Skills Education, Qualifications & Experiences Ideally, you hold a degree in hospitality along with prior experience in a hotel’s Front Office Department. Strong written and verbal English communication skills, proficiency in an additional language, and exceptional interpersonal and problem-solving capabilities are required. Familiarity with computer systems and prior experience using Opera are beneficial. Knowledge & Competencies The successful applicant will demonstrate a strong customer focus and exhibit a highly proactive, sharp, and engaged demeanor, characterized by an outgoing, charismatic, and approachable nature. You will excel in high-pressure, fast-paced settings while functioning effectively as a collaborative team member, thriving in a diverse, multicultural team environment alongside guests. Additionally, you must possess the following competencies: Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Join us in fostering a culture of collaboration and connection—spread the word by utilizing the icons provided below to share this opportunity with others. Submit your résumé and completed application directly through the company’s official website by following the provided link. Closing Date : 10th June , 2026. Don’t miss out on the latest job opportunities in Tanzania—subscribe now to stay updated. Click here for immediate access.

---

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]

This offer is no longer available

This position was likely filled. Explore current openings in the same field below.

See active offers

🚀 Boost your application

Stand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.

🇨🇦

Canadian employers are also recruiting in Africa

Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.

Expert Application Advice

Formation / DiplĂ´mes

We seek proactive and driven Front Office professionals eager to advance their careers. As a Front Desk Agent, you will deliver exceptional, guest-centered service to ensure each visitor’s stay is both pleasant and memorable. Your responsibilities will encompass critical tasks, including: Deliver exceptional, courteous, and efficient service to every guest, ensuring a consistently high level of satisfaction through tailored support from arrival through departure. Greet guests by name whenever possible and personally escort them to their rooms to create a welcoming and anticipated arrival experience. Conduct hotel and in-room orientation sessions, providing guests with comprehensive information about the property and its amenities, while also addressing their inquiries and fulfilling activity-related requests to ensure a seamless and enjoyable stay. To ensure guests receive accurate and helpful information, you will need to stay current with hotel details and local amenities, such as operating hours, ongoing promotions, scheduled events, key attractions, and other relevant updates, enabling you to address inquiries effectively. Daily monitoring of rate levels and occupancy levels is essential to ensure competitive pricing and optimal room utilization. Accurately execute Front Desk cashiering operations while strictly adhering to established systems, policies, and procedures. Process accounts meticulously from check-in through check-out, verifying that all incidental charges are accurately recorded via computerized Front Office systems.

Profil recherché

  • Safeguard the confidentiality of all guests by strictly preventing the disclosure of any personal information. To ensure seamless operations and exceptional guest experiences, you must possess a comprehensive grasp of the hotel’s policies, procedures, and service standards, coupled with an in-depth familiarity of the property’s amenities and ongoing events. Skills Education, Qualifications & Experiences Ideally, you hold a degree in hospitality along with prior experience in a hotel’s Front Office Department. Strong written and verbal English communication skills, proficiency in an additional language, and exceptional interpersonal and problem-solving capabilities are required. Familiarity with computer systems and prior experience using Opera are beneficial. Knowledge & Competencies The successful applicant will demonstrate a strong customer focus and exhibit a highly proactive, sharp, and engaged demeanor, characterized by an outgoing, charismatic, and approachable nature. You will excel in high-pressure, fast-paced settings while functioning effectively as a collaborative team member, thriving in a diverse, multicultural team environment alongside guests. Additionally, you must possess the following competencies: Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Join us in fostering a culture of collaboration and connection—spread the word by utilizing the icons provided below to share this opportunity with others. Submit your rĂ©sumĂ© and completed application directly through the company’s official website by following the provided link. Closing Date : 10th June , 2026. Don’t miss out on the latest job opportunities in Tanzania—subscribe now to stay updated. Click here for immediate access.
Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

You might also be interested in

RE

Front Office Manager

Relais & Châteaux·Jambiani, Zanzibar South & Central, Tanzania

🧠 Profil recherché Set along the powder soft shore of Paje, on Zanzibar’s south east coast, Zanzibar White Sand Luxury Villas Spa is an intimate retreat where the rhythm of the Indian Ocean sets the pace of the day. Each villa opens onto its own garden and private pool, framed by palms and the turquoise water beyond —

CDISalary from 2500 USD17 days ago
DH

ELC Warehouse Agent

DHL Express·Dar es Salaam

🧠 Profil recherché Overall Role Purpose The Warehouse Agent is responsible for day to day warehouse activities within the Express Logistics operation. This role ensures accurate receiving, storage, picking, packing, and dispatch of customer orders, as well as inventory management, while maintaining high standards of s

CDI17 days ago
DH

ELC Warehouse Agent

DHL·Dar es Salaam

💼 Expérience Overall Role Purpose The Warehouse Agent is responsible for day to day warehouse activities within the Express Logistics operation. This role ensures accurate receiving, storage, picking, packing, and dispatch of customer orders, as well as inventory management, while maintaining high standards of safety,

CDI22 days ago
ON

Call Center Agents

Onfon Media·Dar es Salaam

Onfon Media Connecting People 🧠 Profil recherché Powering Ideas We are hiring – Join our team Job Description – Handling Inbound and Outbound Calls: Managing customer inquiries, resolving issues, and providing information about products or services. – Customer Support: Assisting customers with their concerns, troubles

CDI3 days ago