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Marketing / Customer Service Manager & Communications Relation
The Business Executive is recruiting a Marketing / Customer Service Manager & Communications Relation for its office based in the Accra & Tema region. The position is full-time, with intermediate level experience (minimum 3 years required). The ideal candidate holds a bachelor's degree and is proficient in English.
Job Context
The Customer Service & Communications Manager ensures communication between the company and its stakeholders — including nominees, partners, sponsors, and the public. He/she plays a key role in marketing, content development, and research that support the visibility and credibility of the awards program.
Main Responsibilities
Customer Service
Handle inquiries from participants, partners, and the public. Manage digital communication (emails, calls, and social media). Build and maintain relationships with nominees and winners.
Marketing and Communication Skills
Develop and execute marketing campaigns for awards programs. Create compelling written and visual content for online platforms. Support branding, media partnerships, and press releases. Manage website updates.
Research (National and International)
Conduct background research on potential winners, organizations, and industry trends. Support international collaboration, bilateral partnerships, and the creation of chambers/associations. Draft communication materials, speeches, and official correspondence.
Association and Chamber Development
Support the creation and coordination of professional networks, associations, or chambers related to the awards initiative. Collaborate with embassies, trade bodies, and corporate institutions. Develop partnership proposals and maintain stakeholder databases.
Candidate Profile
Bachelor's degree in communication, marketing, public relations, international relations, or a related field. Excellent writing, editing, and presentation skills. Strong research and analytical skills. Experience in event coordination or stakeholder relations is an asset. Familiarity with social media management and digital marketing tools. Ability to work independently and manage multiple priorities. Diplomatic and culturally sensitive communication style.
Additional Information
NB: Foreign candidates are encouraged to apply. Location: The candidate must reside in the Achimota, Taifa, Lapaz, Dome, Pokuasi, Barrier, Circle axis. Salary: Attractive.
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Marketing /Customer Service Manager & Communications Relation The Business Executive Marketing & Communications
Mid level Experience Length:
Job descriptions & requirements Key Responsibilities Customer Service Handle inquiries from participants, partners, and the public. Manage digital communication (emails, calls, and social media). Build and maintain relationships with award nominees and honorees.
Marketing & Good Communication Skills Develop and execute marketing campaigns for award programs. Create compelling written and visual content for online platforms. Support branding, media partnerships, and press releases. Manage website updates, Research (National & International) Conduct background research on potential honorees, organizations, and industry trends. Support international collaboration, bilateral partnerships, and chamber/association building. Draft communication materials, speeches, and official correspondences. Association & Chamber Building Support the creation and coordination of professional networks, associations, or chambers linked to the award initiative. Engage with embassies, trade bodies, and corporate institutions. Develop partnership proposals and maintain stakeholder databases. Requirements Bachelor’s degree in Communication, Marketing, Public Relations, International Relations, or related field. Excellent writing, editing, and presentation skills. Strong research and analytical skills. Experience in event coordination or stakeholder relations is an asset. Familiarity with social media management and digital marketing tools. Ability to work independently and manage multiple priorities. Diplomatic and culturally sensitive communication style. NB : Foreign Candidates encouraged Location : Applicant should be within the axis of Achimota, Taifa, Lapaz, Dome, Pokuasi, Barrier. Circle, Salary : Attractive Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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