AC

MICE Sales Manager

Accor
📍 KenyaCDI🗓️ about 2 months ago

Job Description

Kenya
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Accor, a global leader in hospitality, is recruiting a MICE Sales Manager to join its team. This permanent, full-time position is based in a luxury establishment, within a dynamic and prestigious environment.

Main Responsibilities

As a MICE Sales Manager, you will be responsible for developing the hotel's event business. You will analyze the market, propose solutions and strategies to boost event-related sales and revenue. You will be proactive in promoting and pitching offers to potential clients through various channels, while maintaining a solid client base and high-quality client relationships. You will plan and execute each event, ensuring the best return on investment for the hotel.

Your responsibilities will notably include:

  • Managing all incoming leads for room bookings and/or meeting/restaurant functions.
  • Developing lead sources through prospecting, referrals, tracking files, and cold calls.
  • Achieving and exceeding personal, monthly, quarterly, and annual sales targets through the development and maintenance of the client portfolio.
  • Organizing facility tours with potential and existing clients.
  • Developing and implementing new strategies, tactics, and action plans for the account base.
  • Proposing quotes and negotiating prices within established parameters with potential and existing clients. Preparing contracts for clients.
  • Managing events from start to finish, handling all reservation-related information (including, but not limited to): electrical, internet, telecommunications, audiovisual, and exhibition needs.
  • Obtaining guarantees for catering events from banquets and the kitchen.
  • Preparing creative menu proposals with the Chef, considering food cost, labor cost, and kitchen facilities.
  • Maintaining and updating client account information files.
  • Ensuring the rooming list is received 30 days before arrival, with updated billing instructions.
  • Ensuring that deposits/cancellation fees, if applicable, are forwarded to the accounting department.
  • Disseminating event information to relevant departments via notes, emails, banquet orders, directives, and rooming lists, in a professional and timely manner.
  • Holding a daily meeting to review event contracts and ensuring last-minute changes are communicated accordingly.
  • Organizing pre-conference meetings to ensure key departments are fully informed of relevant details.

Desired Profile

Qualifications:

  • Bachelor's degree in Hotel Management / Event Management.
  • Minimum of five years of experience in a similar role, preferably in luxury hospitality, travel, lifestyle, or premium brands.
  • Strong storytelling skills with the ability to highlight the property's existing assets.
  • Good understanding of local and international social media platforms and market trends.
  • Proficient experience in

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Expert Application Advice

Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Read more about this company MICE Sales Manager Job Type Full Time Qualification BA/BSc/HND

Expérience

Localisation

Job Field Food, Beverage and Hospitality , Sales and Business Development This position is responsible for developing the hotel’s events business by analyzing the market demographics, proposing solutions and strategies to drive events sales and revenue. The MICE Sales Manager must also be resourceful in promoting and pitching sales to potential clients through various channels while maintaining a good customer base and clientele relationship. He/she will plan and execute each event while ensuring the best return value for the hotel. Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions Develop lead sources through prospecting, referrals, trace files, and cold calls Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance Conduct site inspections with prospective and existing clients Develop and implement new sales strategies, tactics and action plans for account base Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients

Formation / Diplômes

Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):

Profil recherché

Electrical, internet, telecom, audio-visual and exhibit requirements Obtain guarantees of food and beverage events from Banquets and kitchen Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities Maintain and update current account information records Ensure rooming list is received 30 days prior to arrival with updated billing instructions Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details Qualifications Bachelor’s Degree in Hospitality Management / Events Management Minimum of five years of experience in a similar role, preferably within luxury hospitality, travel, lifestyle, or premium brands. Strong storytelling abilities with the capacity to turn existing property assets. Strong understanding of local and international social media platforms and market trends. Proven track record of meeting or exceeding sales targets.Strong knowledge of Microsoft Excel, Outlook, Word, & PowerPoint and Proficiency in hotel property management and sales systems such as Opera. Ability to manage multiple projects simultaneously while maintaining exceptional attention to detail.

Compétences requises

Good communication and customer contact skills Strong knowledge of conference and banquet operations, contract negotiation, and event management.A team player & builder Proven ability to generate business, manage client relationships, and achieve revenue targets. Well-presented and professionally groomed at all times Additional Information Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction. Working with a hotel rich in history and known for exemplary services while growing your career. Work and learn in a magical luxury property. Check how your CV aligns with this job Method of Application Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply Build your CV for free. Download in different templates. Pour postuler a cette offre, cliquez sur le bouton "Postuler" afin d'acceder aux coordonnees du recruteur (email et/ou telephone).

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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