CUSTOMER SERVICE EXECUTIVE

🎓 Formation / Diplômes

We are looking for a friendly and customer-focused Customer Service Executive to join our team. As a Customer Service Executive, you will be the primary point of contact for our customers, providing information, resolving issues, and ensuring customer satisfaction. Responsibilities:

• Responding to customer inquiries via phone, email, and chat
• Resolving customer complaints and issues in a timely manner
• Providing product information and solutions to customers
• Maintaining accurate records of customer interactions
• Collaborating with other teams to resolve customer issues

🧠 Profil recherché

• Degree in Business Administration, Marketing, or related field

💼 Expérience

• 2+ years of experience in customer service

🛠️ Compétences requises

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Customer-focused approach with a positive attitude Must reside within La, Teshie, Nungua, Spintex and its environ.