Job Description
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Automatically translated from French. View the original offer
IT Officer Applications
Location: Position based at Douala (which may be exercised throughout the national territory)
Reporting line: Responsible for applications
Job purpose
Under the supervision of the Application Manager, the IT Officer Applications provides user support and manages the portfolio of banking applications, ensuring their availability in relation to the defined Service Level Agreement (SLA).
Responsibilities
Ensure the proper functioning of banking platforms and other applications;
Participate in developments and ensure the evolution of applications;
Study and advise services to find applications that meet functional needs (user interfaces);
Work with analysts or external providers;
Collect the needs of users and draft functional specifications;
Write the operating procedures of the applications;
Implement backup procedures to ensure the Business Continuity Plan (BCP);
Study the feasibility of projects;
Develop application specifications and prototypes;
Manage a team of technicians whose mission is the deployment and monitoring of applications;
Ensure a technological watch for monitoring, evolutionary/corrective maintenance and user training.
Candidate profile
1. Education and Diplomas
BAC level training+4 / BAC+5 (Master / Engineer degree in computer science, specialty design, analysis and development of IS).
2. Experience and Technical Knowledge
At least 2 years of experience in IT operations within a financial institution, coupled with the realization of management software development projects (preferably in a banking environment);
Good command of banking regulatory applications: BEAC, CNC, COBAC (TEG, SYSTAC, SYGMA, CIP, FIBANE);
Languages, databases & tools: Oracle, SQL Server, JAVA, VB, VBA, PHP, MYSQL, ACCESS, SQL, PL/SQL, Talend, PowerBI, Pentaho;
An ITIL Foundation certification is a plus.
3. Personal skills and knowledge
Analytical skills, autonomy, rigour and a sense of innovation;
Excellent writing skills and ability to work under high pressure;
Compulsory proficiency in French and English;
Relational and communication skills to collaborate with users and technical teams.
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