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Automatically translated from French. View the original offer
We are looking for an IT Support Agent for our client, a Fintech. Key Activities and Mission: Respond to customer requests by e-mail or chat in accordance with the defined SLAs. Follow-up with clients to ensure that the reported technical difficulties have been resolved. Keep a detailed record of customer queries, including helpful comments. Analyze customer feedback and advise management on areas for improvement. Seize the support of partners and ensure follow-up in the resolution of customer requests. Develop the reporting files with the aim of continuous improvement. Track incidents. Make daily reports.
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Agent Support IT Kinshasa AFRICAWORK Nous recherchons un Agent Support IT pour notre client, une Fintech. Activités clés et Mission: Répondre aux requêtes des clients par e mail ou par chat en respectant les SLA définis. Assurer le suivi des clients pour s assurer que les difficultés techniques signalées ont été résolu
The recruiting organization, IOM International Organization for Migration, has not specified a closing date for this vacancy or continues to list jobs after their stated closing date. Because such positions may remain open, they are listed here until removed from the recruiting organization s website. 🎓 Formation / Di
📋 Missions principales Agent de Sécurité Kinshasa LA DATCHA Nous recherchons un Agent de Sécurité dédié et motivé pour rejoindre notre équipe. Missions: Le candidat idéal sera responsable de la sécurité des lieux, de la protection des biens et des personnes, ainsi que de la surveillance des accès pour garantir un envi
Agent de Projet Kinshasa FORCIER Description de l’emploi 🎯 Responsabilités L’agent de projet relèvera du directeur de la recherche du bureau de la RDC et sera responsable de la gestion des assistants de recherche, de la communication avec les clients et de la mise en œuvre de plusieurs projets de recherche. Le poste e