SVN 2026/12 - Information Technology (IT) Assistant (G-5)

## 🎓 Formation / Diplômes
The Information Technology (IT) Assistant at IOM will provide first and second level technical support for users of corporate applications and infrastructure. The role involves logging and managing ICT issue tickets, administering local services, and maintaining communication equipment. The assistant will also assist in technology upgrades and provide end-user training. This position requires a proactive approach to problem-solving and a commitment to service excellence. Bachelor’s degree in Computer Science or related field with 3 years experience, or High School with 5 years experience Experience in Helpdesk / Service Desk roles Microsoft Certification (MCP or above) in Windows Server 2016 and/or Active Directory Azure or AWS Associate Certification Cisco Certified Network Associate (CCNA) Fluency in English and French