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PERMANENT CONTRACT2 months ago

Customer Service Representative at Basol Energy Services Limited

Entreprise
Nigeria

Job Description

Customer Service Representative at Basol Energy Services Limited - March 30, 2026

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Customer Service Representative at Basol Energy Services Limited ⏲ Mar 30, 2026, 5:45 PM ⋕ View all Customer Service jobs

Welcome to Basol Energy . Ever since 2017, we have been the pioneer in the solar lighting industry in Nigeria . Having taken the lead in introducing Smart solar lights, we now offer a wide range of products that include solar wall lights, solar security lights, solar garden decoration lights and solar street lights. Our solar lights are easy to install and require no electricity or wiring, just sunlight they collect during the day. At dusk, when they automatically switch on, they illuminate your surroundings using clean energy from the Sun.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos Island, Lagos

Employment Type: Full-time

Key Responsibilities

Respond to customer inquiries via phone, email, and social media promptly and professionally

Process orders, track deliveries, and follow up with customers

Maintain records of customer interactions and transactions

Coordinate with the technical team for installation and maintenance support

Follow up on customer feedback to improve service quality.

Provide accurate information about solar lighting products and services

Assist customers with product selection based on their needs

Handle complaints and resolve issues efficiently to ensure customer satisfaction

[Click the Apply button below to see the contact details]

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