FREELANCEabout 2 months ago

Job - Front Office Manager job at Tanzania Labour Guide

Non precisé
Dar es Salaam (Tanzania)

Job Description

Job - Front Office Manager job at Tanzania Labour Guide

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Front Office Manager job at Tanzania Labour Guide

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Tanzania Labour Guide

Website :

40 Days Ago

Front Office Manager

2026-04-03T13:54:05+00:00

Tanzania Labour Guide

FULL_TIME

Dar es Salaam

Dar es Salaam

00000

Tanzania

Hospitality, and Tourism

Management,Restaurant & Hospitality,Customer Service

TZS

MONTH

2026-04-10T17:00:00+00:00

8

ABOUT THE ROLE

Tanzania Labour Guide is seeking to recruit a highly experienced and results-driven Front Office Manager for a leading hospitality establishment in Dar es Salaam. This role requires a strong, hands-on leader capable of transforming front office operations into a professional, disciplined, and guest-centric department, aligned with international standards.

KEY RESPONSIBILITIES

Lead and manage all front office operations

Ensure a seamless and professional guest check-in/check-out experience

Handle and resolve guest complaints promptly and effectively

Train, supervise, and continuously develop front office staff

Enforce discipline, grooming, and service excellence standards

Develop and implement Standard Operating Procedures (SOPs)

Drive guest satisfaction and overall service quality

**QUALIFICATIONS &

EXPERIENCE

**

Minimum 10 years of experience in the hospitality industry, with at least 3 years in a managerial role

Proven experience in a reputable 4 or 5 hotel environment

Strong leadership and team management capability

Excellent communication and guest relations skills

Demonstrated experience in staff training and development

High level of professionalism, integrity, and discipline

WHAT WE ARE LOOKING FOR

We are looking for a transformational leader who can:

Fix operational inefficiencies

Build and enforce discipline within the team

Elevate guest experience to 5 standards

Introduce structure, training, and accountability

Lead and manage all front office operations Ensure a seamless and professional guest check-in/check-out experience Handle and resolve guest complaints promptly and effectively Train, supervise, and continuously develop front office staff Enforce discipline, grooming, and service excellence standards Develop and implement Standard Operating Procedures (SOPs) Drive guest satisfaction and overall service quality

Strong leadership and team management capability Excellent communication and guest relations skills Demonstrated experience in staff training and development High level of professionalism, integrity, and discipline

Minimum 10 years of experience in the hospitality industry, with at least 3 years in a managerial role Proven experience in a reputable 4 or 5 hotel environment

bachelor degree

12

JOB-69cfc67d821ad

Vacancy title: Front Office Manager

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management,Restaurant & Hospitality,Customer Service]

Jobs at: Tanzania Labour Guide

Deadline of this Job: Friday, April 10 2026

Duty Station: Dar es Salaam | Dar es Salaam

Summary Date Posted: Friday, April 3 2026, Base Salary: Not Disclosed

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JOB DETAILS:

ABOUT THE ROLE

Tanzania Labour Guide is seeking to recruit a highly experienced and results-driven Front Office Manager for a leading hospitality establishment in Dar es Salaam. This role requires a strong, hands-on leader capable of transforming front office operations into a professional, disciplined, and guest-centric department, aligned with international standards.

KEY RESPONSIBILITIES

Lead and manage all front office operations

Ensure a seamless and professional guest check-in/check-out experience

Handle and resolve guest complaints promptly and effectively

Train, supervise, and continuously develop front office staff

Enforce discipline, grooming, and service excellence standards

Develop and implement Standard Operating Procedures (SOPs)

Drive guest satisfaction and overall service quality

**QUALIFICATIONS &

EXPERIENCE

**

Minimum 10 years of experience in the hospitality industry, with at least 3 years in a managerial role

Proven experience in a reputable 4 or 5 hotel environment

Strong leadership and team management capability

Excellent communication and guest relations skills

Demonstrated experience in staff training and development

High level of professionalism, integrity, and discipline

WHAT WE ARE LOOKING FOR

We are looking for a transformational leader who can:

Fix operational inefficiencies

Build and enforce discipline within the team

Elevate guest experience to 5 standards

Introduce structure, training, and accountability

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure Interested in applying for this job? Click here to submit your application now . Interested candidates should submit their CV and cover letter via :

 

Subject Line: Application – Front Office Manager

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Job Info

Job Category: Management jobs in Tanzania

Job Type: Full-time

Deadline of this Job:  Friday, April 10 2026 Duty Station:  Dar es Salaam | Dar es Salaam

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Job Details

  • Country : Tanzanie
  • City : Dar es Salaam
  • Contract Type : Freelance

Expert Application Advice

Required experience — Non precisé requires 10 years: each role in your CV must show clear progression with measurable results — not just generic responsibilities.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Efficiency and discretion — Quantify your added value: correspondence handled weekly, operational budget managed, events organized. Discretion is proven by your references — ensure they're reachable and positive.

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