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Under the supervision of the management, the partnership and business development manager has the mission to animate the relationship with the customers of the company, to retain them and increase the retention rate, as well as to develop the portfolio of partners of the company. Activities
Build a portfolio of partners; Target and identify potential partners; Find the best partnership solutions based on partners; Conduct appropriate business development actions to secure new partnerships; Maintain existing relationships with partners.
Animate the relationship with customers o Build a relationship of trust between the company and its customers; o Accompany customers on a daily basis in the use of the services of the company; o Anticipate problems before they occur in order to limit the number of incidents and complaints; o Ensure the quality of service delivered to customers by operational teams; o Collect feedbacks regularly and possible claims, in order to analyze the customer's experience.
o Write activity reports and reports of exchanges with customers, potential partners and partners. Place Dakar, Senegal Starts as soon as possible
Candidate profile
Candidate profile
Business School Diploma or in Marketing/Business Development
Experience in business development and/or customer relationship
Skills
business developemnt
Business Development
Education / Qualifications
Level of study: Bac +3
Required experience > 2 years
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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