Installation & Support Technician - Lesaka (Fintech)

Share This Vacancy Job Search South Africa Free State Back to Search Results Installation & Support Technician - Lesaka (Fintech) Bloemfontein Salary: Market Related Job Type: Permanent Sectors: Hospitality Reference: 188862 Apply before Jun 18 2026 | 8 Days left

In order to apply for this job, please register your profile or log in with an existing account. Register --> Vacancy Details Employer: Lesaka Technologies We’re Hiring: Installation & Support Technician – Lesaka Merchant Division (Hospitality), Bloemfontein (Free State) Lesaka Merchant Division (Hospitality) is expanding our Installation & Support team, and we’re looking for a dedicated Installation & Support Technician to join us in Bloemfontein, Free State . The successful candidate will report to the Area Manager  and will play a key role in delivering high‑quality POS installations, client training, and post‑implementation support across the region. This is an excellent opportunity for a hands‑on, customer‑focused technician who enjoys working in fast‑paced environments, solving problems in the field, and owning projects from start to finish. What You’ll Do As an Installation & Support Technician, your responsibilities will include: POS Installations & Go‑Lives

• Installing and configuring POS hardware and software at client sites
• Executing POS and Back Office setups (stock control, administration, reporting)
• Managing go‑lives, including after‑hours support and hand‑holding
• Ensuring all installations meet quality, compliance, and SOP standards Technical Support
• Providing technical and software support during business hours
• Delivering after‑hours standby support as per the regional roster
• Escalating or coordinating support cases to ensure timely resolution Client Training & Handover
• Training client staff on POS and Back Office systems
• Ensuring clients are confident and operational before handover
• Obtaining client readiness and sign‑off where applicable Team & Operational Support
• Collaborating with the regional technical team
• Taking ownership of allocated installation sections (POS or Back Office)
• Supporting team continuity during critical operational periods Accountability & Ownership
• Taking full responsibility for assigned installations and support tasks
• Completing tasks regardless of time pressures or operational challenges
• Delivering professional, client‑centric service at all times Minimum Requirements To be considered, you must have: An IT qualification (A+ and N+ highly recommended)

Expérience

Windows networking experience 3–5 years of experience in the IT or technical support field Strong technical support background (essential)

Excellent English communication skills (written & verbal) Strong problem‑solving capabilities Ability to work independently with minimal supervision Willingness to work irregular hours and travel across the Free State & surrounding areas Your own reliable vehicle Who We’re Looking For Someone who is:

• Customer‑centric
• Technically confident
• Calm under pressure
• Proactive and solutions‑driven
• Comfortable working independently in the field Preference will be given in support of EE / AA measures. Working Conditions
• Monday – Friday, 08:00–17:00
• After‑hours work required during go‑lives and critical support periods

Responsabilités

• Standby duties as per the regional support roster Key Result Areas (KRAs) Successful POS Implementations
• Installations completed on time and to standard
• Smooth go‑lives with minimal post‑implementation issues Quality & Compliance
• Alignment to SOPs and technical standards
• Accurate configurations with minimal rework Client Training & Readiness
• Confident, well‑trained client staff
• Smooth handovers with reduced dependency Technical Support Delivery
• Responsive, effective support during business and after‑hours
• Issues resolved within acceptable timelines Ownership & Reliability
• Full accountability for assigned work
• Reliable participation in standby and after‑hours duties Team Contribution

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