Client Relationship Manager (Call Center)

Verified Ad Client Relationship Manager (Call Center) AtripleA recruitment & temps Wednesday, 10 June 2026 Sales/Marketing - Call Centre Pretoria

FULL TIME

Job Specification Company Reference Number MzIz Job Summary Client Relationship Manager (Call Center)

Localisation

Salary: R 18 000.00 to R 22 000 p.m Our client in the Digital printing industry has an opening for a Client Relationship Manager in their call Centre. Job Specification: Management of a 5- seat call center, setting of goals, staff training and motivation.

Expérience

Implementing new policies and protocols that will improve client experience. Developing scripts and standardizing responses to create cohesion and effective communication. Implementing CRM software and ensuring the effective use thereof. Dealing with complaints and resolving problems. Ensuring that online ordering issues (payment gateway, software issues) are dealt with immediately and effectively. Communicating effectively and professionally between production and the client. Maintaining a strong knowledge of company processes - understanding the delivery workflows, dispatch protocols, ordering and tracking software's, company promotions, etc. Reporting to management on a weekly basis.

5 years call center experience

• 3 years management experience Knowledge of IT, printing or photographic processes. Has to be fully bilingual in both English and Afrikaans Please send Updated CV, Qualifications and last payslip to [Click the Apply button below to see the contact details] AtripleA Recruitment and Temps www.aaaa.co.za AtripleA recruitment & temps Recruiter Apply Now Refer a friend

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