Traditional Trade Client (Sales) Assistant (Nationwide) @ Happy Sunshine

Job Title: Traditional Trade Client (Sales) Assistant (Nationwide, Key Market including but not limited to

Accra: Ashaiman, Tema, Amansaman, Dome, Teshie/Nungua, Madina, Nima, Okashie, CMB, Kasoa, Kaneshie, Mallam, Dansoman, Mallata

Ashainti: Bantama, Race Course, Suame, Atonsu, Abuakwa, Ejisu, Ejura, Tafo, Konongo, Obuasi, Nkawie, Bekwai

Central: Swedru, Winneba, Mankessim, Cape Coast, Elmina, Assin Fosu

Bono/ Bono East: Sunyani, Techiman

Eastern: Nsawam, Suhum, Nkawkaw, Koforidua, Akim Oda, Asamankese, Kade

Western: Takoradi, Ayinase, Agona Nkwanta, Tarkwa, Bogoso

Volta: Hohoe, Ho, Angola, Denu, Akatsi, etc.

Job Summary

The Client Assistant (CA) is responsible for ensuring products are properly displayed, stocked, and promoted at open market outlets to maximize sales and brand visibility. The role involves maintaining attractive product displays, monitoring stock levels, implementing promotional activities, and ensuring compliance with company merchandising standards.

Key Responsibilities

1.⁠ ⁠Product Display & Merchandising

Arrange and maintain product displays according to company guidelines.
Ensure shelves, racks, gondolas and promotional displays are clean, organized, and fully stocked.
Implement planograms and promotional displays in stores.

2.⁠ ⁠Stock Monitoring

Monitor product stock levels at customer stores or retail outlets.
Report out-of-stock items and coordinate replenishment with Sales Representation or Reginal Sales Manager.
Check product expiry dates and rotate stock (FIFO).

3.⁠ ⁠Sales Support

Support sales team to ensure product availability and visibility.
Assist in executing promotions, product launches, and marketing campaigns in market.

4.⁠ ⁠Store Relationship Management

Maintain good working relationships with store managers and staff.
Ensure compliance with store policies while implementing merchandising standards.

5.⁠ ⁠Market Feedback & Reporting

Provide feedback on competitor activities, pricing, and promotions.
Submit regular reports on store visits, stock levels, and merchandising status.
Capture photos of displays and report issues to supervisors.

6.⁠ ⁠Compliance

Ensure all displays follow company brand standards.
Follow company policies and health & safety guidelines.

Requirements

Education

SHS and above, Marketing, Business Administration, or related field (preferred).

Experience

1–3 years-experience in merchandising, retail, or FMCG sales support.

Skills

Good communication and interpersonal skills
Strong attention to detail
Basic reporting and data recording skills
Ability to work independently and manage multiple stores
Physical ability to move and arrange products when necessary

Other Requirements

Basic knowledge of retail merchandising practices.

Key Performance Indicators (KPIs)

Shelf availability / Out-of-stock rate
Display compliance rate
Sales target completion
Store visit coverage
Promotion execution quality

Submit your CV to viola.cao@lavonce.com

Please state the position and location as the subject of your email