Regional Team Manager At Vodafone Ghana

Find a Job + + + + Search N Regional Team Manager At Vodafone Ghana National Communications Backbone Company Ltd, Subsidiary of Vodafone Ghana Sales 3 weeks ago Accra & Tema Region Full Time Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Experience Level: Senior level Experience Length: 8 years Job descriptions & requirements Position Title: Regional Team Manager Job Type: Technology & IP /IT Official Job Title: Regional Team Manager Purpose Of Role To lead a team of Senior Customer Service Engineers and Customer Service Engineers to deliver excellent fixed voice and fixed broadband services to customers in a designated geographical boundary. Key Accountabilities To provide technical coaching and support on the field in order to improve the quality of work, improve customer satisfaction & drive revenue To effectively liaise with peers in centralized Field Force Automation FFA in all cases of management of Customer complaints on service interference or on new request for Fixed Voice /or Fixed Broadband To identify and eliminate all forms of waste activities, by removing barriers and reducing Vodafone costs of operations. To lead by example and create an environment based on trust: an open & honest approach, delivering promises, following through actions, enthusiasm and commitment to achieving success through persuasive communications and the liberation of people’s potential To effectively lead, motivate and manage the performance of a team of Customer Service Engineers (CSEs) and Senior Customer Service Engineer (SCSEs) who are engaged in Fixed Access Telephony Service Provision and Maintenance via Copper, Radio & Fibre in a designated geographical boundary within the country. Qualification Required & Experience Person Specification: Minimum of 8 years work experience, 3 of which must involve managing teams. An HND Electrical or a Bachelor Degree in Telecommunications Engineering or equivalent is required for this position. A solid understanding of the Fixed Access Network infrastructure, last mile connectivity, materials, and Telecom operations. Ability to provide leadership, achieve results and drive change as required. Strong promoter of work place Health, Safety and wellbeing. Location: Central Region How To Apply For The Job Click on the link below to apply. Closing Date: 18 June, 2013 < Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google google-icon Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .