French Bilingual – Evergreen Posting

Career Opportunity

Role Title

French Bilingual – Evergreen Posting

Purpose of role

Foresters Financial believes superior performance helps us drive innovation and customer service excellence. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the needs of our employees.

Job Description

Key Responsibilities:

Answer inbound service-related calls regarding all aspects of doing business with Foresters Financial and Foresters Financial activities. Conduct follow up calls as needed. Prioritize the customer relationship at all times by listening and responding with empathy Provide the highest level of customer service and facilitate all actions necessary through collaboration with multiple business areas, including research and follow up to positively satisfy customer needs Maximize opportunities to evolve the customer relationship by providing excellent customer service and promoting the benefits of being a Foresters member

Here Are a Few Roles We Are Hiring For

Bilingual Member Service Representative (1-year contract) Bilingual Claims Administrator Bilingual New Business Administrator Bilingual Verification Specialist Bilingual Case Manager Bilingual (FR) Customer Service Representative, Administrative Support Bilingual (FR) Client Support Representative L1

Key Qualifications

3-5 years of customer service experience with a passion for service excellence is an asset. Previous inbound

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