IT OPERATIONS Assistant

JOB ADVERTISEMENT : IT OPERATIONS Assistant - WFP World Food Programme Cameroun
DEADLINE FOR APPLICATIONS20 June 2025-23:59-GMT+01:00 West Africa Standard Time (Douala)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.ABOUT WFPThe World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate.WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).ORGANISATIONAL CONTEXT:These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). The Job holders report to a Head of the Unit, Chief, or Information Technology Officer, or the designate. At this level, work is carried out under the direct supervision of a more senior staff. Job holders work in a team and are expected to produce organised and accurate technical work. JOB PURPOSE: To deliver standard software and hardware support services, as well as monitor and maintain a wide range of information sources, to contribute to the effective delivery of IT services.KEY ACCOUNTABILITIES:Under the direct supervision of the IT Operations Officer and the overall guidance of the HEAD of TEC Unit, the IT Operations Assistant will be responsible for the following duties:Assist in the installation, configuration and customization of IT systems ensuring compliance with WFP’s IT standards, guidelines and procedures.Assist in the deployment, operations, monitoring, and maintenance of network.Install, configure, test, and maintain operating systems, applications, and system management tools.Configure and install various network components such as network cabling, racks, etc.Perform network maintenance and upgrades.Install, configure, and monitor video conferencing devices.Carry-out system and equipment maintenance tasks to ensure they are running effectively and enable easy and efficient use.Undertake basic monitoring and troubleshooting of server systems to ensure a consistent delivery of IT services to staff.Respond to basic qu