Extended Case Management Intern (Summer 2026)

Extended Case Management Intern (Summer 2026) IRC - International Rescue Committee United States of America Both national and international Internship level Speaks Ukrainian, Spanish Application deadline: May 22, 2026 (about 1 month) Apply Summary by Impactpool The International Rescue Committee (IRC) is seeking an Extended Case Management Intern for Summer 2026 to assist with case management services for refugees and humanitarian immigrants in the DC Metro area. The intern will support clients by conducting check-in calls, submitting referrals, and assisting with applications for public benefits. This role involves tracking service provision and organizing client documentation while working closely with caseworkers. The position requires a commitment of at least 24 hours per week and offers valuable experience in a humanitarian setting. Candidate Requirements: Current undergraduate or graduate student Minimum 24 hours per week commitment Proficient in MS Excel, Outlook, and Word Strong verbal and written communication skills Organized and detail-oriented Ability to work independently and multi-task Interest in global humanitarian work Knowledge of public benefits and community resources is a plus The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Scope of Work: The Extended Case Management (ECM) team provides case management services to up to 400 new clients each year at the IRC in Silver Spring. The team works directly with new refugees, asylees and other humanitarian immigrants resettling in the DC Metro area; utilizing a holistic 2Gen household approach for the families served, the team addresses both short-term and long-term barriers to support overall well-being in the US. This intern will report to one of the ECM caseworkers . Responsibilities: Conduct check-in calls and send messages to clients to determine the status of any unresolved service provision and provide guidance or assistance with the support of supervisor. Submit and follow up with a variety of external referrals, including for English classes, health screenings, and housing assistance programs. Assist clients with scheduling and teaching them how to navigate various organizations, such as public benefit offices or medical offices. Assist clients with completing and following up on applications for public benefits, Medicaid, childcare vouchers, social security cards, and more. Research and build community resources to fill any gaps in services. Provide clients with public transportation orientations in the field if needed. Regularly track service provision through electronic data entry and organize required client documentation. Other duties as assigned by the ECM team. Learning Objectives: Intern will gain US resettlement agency experience. Intern will acquire knowledge of internal programs and public benefits available to humanitarian immigrant families. Intern will learn how to communicate with variety stakeholders population, including how to effectively utilize interpreters. Intern will gain skills in building resources and coaching limited English proficiency clients. Intern will learn tracking and reporting requirements for resettlement agencies and how capturing this data improves services. Qualifications Current undergraduate, graduate student or less than 12 months out of school. * Minimum 24 hours per week, three-month commitment and three full working days per week; full-time 32- 37.5 hours per week highly preferred. Proficient digital literacy skills (e.g., MS Excel, Outlook, and Word) and the ability to learn new software and tasks. Organized and attentive to detail. Ability to work independently and multi-task. Strong verbal and written communication skills. Interest in working in a global environment Knowledge of or interest in learning about public benefits and other community resources. Ability to build out community resources is a plus. Driver’s license and access to a reliable, insured vehicle is a plus. Fluency in Dari, Pashto, Haitian Creole, Spanish, or Ukrainian is a plus. TO APPLY Click Apply Now at the top of this page. Please attach a resume, cover letter, and a list of (at least) three references to your application. The deadline to apply is May 22, 2026. This position is for the Summer semester and requires a minimum commitment of 24 hours per week. Ability to work in-person at the Silver Spring office and at a minimum of 15 hours per week is required. Summer 2026 interns are expected to begin their internship term by attending an in-person intern orientation on June 1st, 2026 from 9:15AM-3:30PM. We currently offer internships during the following semesters: Spring: January – May Summer: June – August Fall: September – December Internships are typically posted 2-3 months prior to the anticipated start date. Note: Internships with the IRC in Silver Spring are unpaid. Summer 2026 interns may be eligible for per diem reimbursement at the rate of $15/day to offset the costs of food and travel. For information on scholarship opportunities, contact your university or the IRC Silver Spring Community Engagement Coordinator Michalina Kulesza at michalina.kulesza@rescue.org . *Candidates applying not enrolled in an undergraduate or graduate program and outside of 12 months from gradua