Head, Revenue Cycle Management

ABOUT THE COMPANY IBEDC formally came into existence on 1st November 2013 as part of the unbundling of the electricity sector. We cover the largest franchise area in Nigeria, made up of –Oyo, Ogun, Osun, Kwara and parts of Niger, Ekiti and Kogi states. To ensure effective and competent management of such a large network, we are organized into five regions, namely Oyo, Ibadan, Osun, Ogun & Kwara regions, the regions are made up of Business Hubs. Each region is manned by a Regional Head. JOB SUMMARY Minimum Requirements A Bachelor’s Degree in Accounting, Finance, Business Administration, Economics, Engineering, or related discipline.Master’s degree and/or relevant professional certifications will be an added advantage.Minimum of 10–15 years’ relevant experience in revenue management, billing operations, customer services, or commercial operations within the power sector or related industryStrong knowledge of electricity billing systems, payment platforms, revenue assurance, and customer relationship management.Strong analytical, leadership, communication, and stakeholder management skills. RESPONSIBILITIES Oversee end-to-end billing operations to ensure accuracy, timeliness, and compliance with regulatory standards.Drive improvements in billing systems, tariff implementation, and customer account management.Monitor billing efficiency and ensure prompt resolution of billing discrepancies by ensuring accurate energy accounting and reconciliation processes.Supervise and optimize all payment channels, including banks, digital platforms, vending systems, POS, mobile applications, online payment gateways, and third-party collection agentsEnsure seamless integration and functionality of payment systems.Monitor collection performance and drive initiatives to improve payment convenience and collection efficiency.Implement Distribution Transformer (DT) / Feeders metering infrastructure towards efficient energy accounting.Optimize the performance of AMI & IOT infrastructures.Liaise with financial institutions and payment partners to improve service delivery and transaction turnaround time by ensuring proper reconciliation of customer payments across all channels.Oversee customer care operations to ensure prompt resolution of complaints, inquiries, and service requests. REQUIRED SKILLS Financial analysis, Accounting, Leadership skills REQUIRED EDUCATION Bachelor's degree

---

**

[Click the Apply button below to see the contact details]