US Program CoordinatorMichigan, USA

US Program CoordinatorMichigan, USA GiveDirectly United States of America International Speaks Arabic, English, Spanish Application deadline: December 31, 2026 (9 months) Apply Summary by Impactpool The Rx Kids Program Coordinator will support the implementation of large-scale cash initiatives in the U.S., focusing on enhancing the recipient experience. This role involves verifying applications, responding to inquiries, and occasionally traveling for in-person events. The coordinator will also engage with community partners and assist in organizing community-based meetings. Candidates should be detail-oriented, possess strong communication skills, and be comfortable in a fast-paced environment. Candidate Requirements: About GiveDirectly GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company , while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine , This American Life , Foreign Affairs , and The Economist . Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed and grow.  We support flexibility, take care of each other, have fun, and create professional growth opportunities. Job Type: Full-time, term-limited role that ends on December 31, 2026. There may be an option for extension, dependent on project funding. Location: For this role, we are looking for 2 candidates who are based in Michigan, with a strong preference for individuals currently based in or near the Detroit, Michigan area About this role The Rx Kids Program Coordinator will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s Rx Kids programs team, you will support the recipient experience. You will perform first round verification of new applications and respond to recipient inquiries as needed. Additionally, you will occasionally travel within state to support in-person events and serve as the primary point person for select sites. You must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Coordinators should be able to: Independently balance time to achieve results Demonstrate meticulous attention to detail and an enthusiasm for best-in-class customer service Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate Reports to: Program Manager Level : Coordinator Travel Requirement: This role will require commuting within a candidate’s base location 3-4 days per month in order to support in-person activities related to community outreach and program launch. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year. Costs incurred for work-related travel will be reimbursed. What you’ll do: This position will primarily support Rx Kids , a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in 18 communities in Michigan and is expanding to multiple new locations across the state. This role is expected to work closely with our program partners, including Michigan State University, University of Michigan, and local community partners. Key responsibilities are described below (please note that percentage breakdowns are approximate and may vary): Application Review & Recipient Experience (60%) Review and verify prenatal and postnatal applications, following guidance in program eligibility and verification protocols Communicate with applicants to assist with application completion and troubleshooting issues Meet periodically with recipients in person to support with payment delivery and story collection Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals Support other field ops processes, including customer service and payments, and execution across various program stages Community Engagement (30%) Cultivate and maintain relationships with implementing partners, key community members, and local service organizations Build knowledge of the community we are working in, and support with id