RECEPTIONIST

Job Summary

Expérience

Receptionist serves as the first point of contact for guests and visitors, ensuring a welcoming and professional front desk experience. The role involves managing reservations, handling inquiries, and supporting administrative functions within the organization.

Responsabilités

Welcome and attend to guests in a professional and friendly manner Manage check-ins, check-outs, and room reservations Handle phone calls, emails, and guest inquiries promptly

Formation / Diplômes

Maintain accurate records of bookings and guest information Provide information about hotel services and local facilities Coordinate with housekeeping and other departments to ensure readiness Handle payments, receipts, and basic administrative tasks Resolve guest concerns or escalate issues when necessary

Minimum of a Diploma in any relevant field At least 1 year experience in administration, hospitality, or related field

Good communication and customer service skills Basic computer literacy (MS Office, booking systems) Professional appearance and positive attitude

Localisation

Location: Prampram, Ada, Sogakope

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