Operation Officer

Operation Officer at SAASA B2E Cameroon

JOB TYPES

Operation Officer

Temps complet

A negocier

Localisation :yaounde-region-centre-cameroun Date de publication :25/12/2025  

Catégorie : Temps complet Salaire : A negocier © Cameroun

Job Description – Operations Officer 

Company: SASA B2E Management Sarl Contract Type : Full time Language : English and French  Location : Yaounde, Cameroon Reports to : Procurement Manager (Functional) & SASA B2E Management (Organizational)

Long-Term Goal : Ensure the smooth, efficient, and profitable running of daily operations by optimizing processes, supporting business development, and facilitating communication between internal and external stakeholders.  

Key Responsibilities 

A. Business Development, Marketing & Sales Support

• Understand and master the company’s products/services and commercial processes. 
• Support marketing and promotional activities to strengthen visibility and client engagement.
• Convert qualified leads into clients through effective communication, follow-up, and relationship-building. 
• Assist in designing and implementing growth strategies to develop the client portfolio.

B. Procurement & Supply Coordination 

• Identify and source supplies, materials, and services for clients at competitive prices.
• Build and maintain a reliable network of suppliers. 
• Negotiate pricing, delivery timelines, and service conditions to ensure quality and cost efficiency. 
• Ensure timely procurement and delivery aligned with client needs and company standards.

 C. Operational Process Management 

• Plan, supervise, and optimize daily operational activities. 
• Analyze operational workflows and propose improvements in productivity, cost-effectiveness, and quality.  - Develop, maintain, and enforce internal processes and SOPs to enhance efficiency. 
• Ensure operational activities are completed on time and within budget.

D. Communication, Coordination & Client–Supplier Liaison

• Serve as a communication link between management, teams, clients, and suppliers. 
• Coordinate with clients to understand their needs and ensure satisfaction. 
• Liaise with suppliers to guarantee accurate and timely execution of services and deliveries.
• Organize and facilitate coordination meetings, progress reviews, and issue resolution. 
• Provide French–English translation for meetings, documents, and communications when required.

E. Team Support & Stakeholder Management

• Support and supervise the operations team to maintain productivity and alignment.  - Build and maintain strong professional relationships with clients, suppliers, and partners.

F. Administrative & Compliance Duties

• Prepare and present reports on operational performance and achievements. 
• Manage operational resources, schedules, and delivery tracking. 
• Ensure compliance with company policies, safety standards, and regulatory requirements. 
• Handle sensitive information with confidentiality and professionalism.

Skills and Qualifications

• Bilingual (French & English) – Mandatory.
• 2 to 4 years of professional experience, preferably in a service provider environment. 
• Excellent communication and interpersonal skills. 
• Strong analytical skills and proficiency with digital tools (e.g., Microsoft Office Suite).  - Proactive problem-solving mindset with a strong sense of initiative. 
• Ability to multitask and work effectively under pressure in a fast-paced environment. 
• Team player with experience coordinating or supervising small teams. 
• High level of integrity, confidentiality, and professionalism.

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