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CDI6 days ago

Documentation & Reports Officer at Alfred and Victoria Associates

Alfred & Victoria Associates
Nigeria

Job Description

Advertisements Follow Jobnow Nigeria on Telegram Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs. The three major arms are: Consulting, Recruitment and Training. Job Title : Documentation & Reports Officer (Female)

Localisation

Location :  Lekki Phase 1 , Lagos Employment Type : Full-time Job Mode: Fully onsite, Monday – Friday. Role Summary The Documentation & Reports Officer is responsible for recording all job and operational data for the Fiber Department, maintaining a well-organised filing system, and generating weekly and monthly reports. She also serves as the primary backup for the Coordinator during periods of leave or absence, ensuring the Fiber Backoffice continues to operate without disruption. Key Responsibilities Data Recording & Job Management: Advertisements Record all incoming requests, job updates, fault logs, and closures in the job tracking system accurately and in real time. Maintain a complete log of all jobs—open, in-progress, completed, and cancelled—with correct dates, engineer assignments, and status. Capture materials used per job and update inventory records accordingly. Filing & Archiving: Archive all job cards , completion forms, fault reports, and project documents within 24 hours of job closure. Maintain an organised physical and digital filing system using consistent naming and categorisation. Conduct a monthly filing check to identify and correct any gaps or missing records. Reporting: Compile the weekly department activity report for review by the Fiber Backoffice Team Lead before submission. Prepare the monthly performance dashboard covering KPIs, job volumes, SLA performance, and materials consumption. Generate ad hoc reports when requested by the Team Lead or HOD. Coordinator Backup:

Responsabilités

Cover all coordinator duties during absence—request intake, work order drafting, client appointment confirmation, and inter-departmental communication. Maintain sufficient familiarity with coordinator tools and

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Expert Application Advice

Technical proficiency — Alfred & Victoria Associates expects hands-on mastery of Excel. Don't just list them: describe a concrete project where you used them and the outcome delivered.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Targeted application — Align your CV to this offer's exact keywords and back every claimed skill with a concrete example. A cover letter showing you understand the specific challenges of this role consistently makes the difference.

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