F&B Director (Iconic Hotel) - Cape Town

Verified Ad F&B Director (Iconic Hotel) - Cape Town HotelJobs Monday, 18 May 2026 IT/Computer - Other IT/Computer Cape Town

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Job Specification Company Reference Number 275307 Job Summary

Responsabilités

Iconic Hotel ; part of an international group based in Cape Town is looking for a Food & Beverage Director to provide the highest level of hospitality in all the F&B outlets and to achieve total guest satisfaction and organisational profitability through effective utilisation of all resources. Continuously delight the guest by offering trend setting and innovative products and services. Duties: Planning; Forecasting and Budgeting the revenues and cost for the department. Staffing and scheduling of the associates and allocation of duties to ensure the maximisation of associate productivity and minimise payroll costs. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Surveys to draw an action plan. Develop systems and procedures that achieve higher cost efficiency and guest satisfaction. Recruitment and Performance Appraisal & Management of associates in the department. Develop & implement the annual plan using the Business Excellence Model framework, linking the department’s objectives to the unit’s overall strategy. Manage and lead associates to ensure maximum productivity. Oversee outlet managers and supervisors with the day to day running of their departments. Oversee the daily activities of all the F&B outlets including banquets. Work with the outlet chefs in the area of cuisine, menu planning & design for the various outlets / banquets. Ensure through regular monitoring of GSTS and feedback, prompt, efficient and accurate service is provided to all guests. Conduct regular meetings with the outlet managers and supervisors and constantly monitor guest concerns, compliments and suggestions. Organise food festivals and develop guest loyalty and retention programmes. Compile and review the monthly profit and loss statement for various outlets and assist the outlet managers with implementation Ensure that all the operational standards set for all the equipment & processes are followed. Maximise F&B profitability by implementing the cost containment strategies for all the outlets. Prepare the promotion and marketing / PR plans for various outlets and execute the same. Conduct refresher-training programmes for the associates and guide the new members of the department. Maintain regular

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