Assistant Manager

Assistant Manager Wild Dreams Hospitality Monday, 18 May 2026 WDH002268/Suv Verified Ad Tourism/Hospitality - Tourism/Hospitality Management Waterberg

FULL TIME

R25 000,00 - R27 000,00 (PER MONTH)

Job Spec Company Job Summary

Expérience

This prestigious lodge offers an immersive bush experience where exceptional hospitality, operational excellence, and genuine guest connection are at the heart of everything they do. They are looking for a confident, hands-on hospitality professional who thrives in a fast-paced lodge environment, leads by example, and is passionate about creating memorable guest experiences while supporting the smooth day-to-day running of the property. Candidate Responsibilities: Support the Resident Manager in overseeing all day-to-day lodge operations. Ensure exceptional guest experiences, operational efficiency, and departmental coordination. Lead operational standards through daily inspections and departmental engagement. Act as Relief Manager in the absence of the Resident Manager. Welcome and host guests, ensuring a personalized and memorable stay. Handle guest requests, complaints, and special arrangements professionally and efficiently. Maintain luxury hospitality standards aligned with the company brand. Engage with guests during meals, activities, check-ins, and departures. Oversee Front Office, Housekeeping, Maintenance, Food & Beverage, Kitchen, Spa, Retail, and Guest Activities. Conduct regular lodge walkabouts and inspections. Ensure compliance with SOPs, policies, procedures, and operational controls. Assist with occupancy management, reservations, and guest logistics. Lead, motivate, and support departmental teams. Assist with staff training, coaching, and performance management. Promote teamwork, professionalism, and a positive workplace culture. Core Criteria 3–5 years experience in a similar hospitality management role. Previous experience within a luxury lodge or safari environment preferred. Strong operational understanding of Rooms Division and lodge operations.

Excellent leadership, communication, and problem-solving skills. Proficient in Opera / Opera Cloud systems. Package Offer:

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