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CDI5 days ago

Relationship Officer, Kaduna State

Dangote Industries Limited
Nigeria

Job Description

Job Role: Relationship Officer, Kaduna State Business Unit:  Dangote Cement Plc

Localisation

Job Summary: We are seeking a dynamic and results-driven Relationship Officer to join our team in Kaduna State. In this role, you will play a vital part in cultivating, strengthening, and managing long-term relationships with our clients. Your ability to understand client needs, anticipate opportunities, and deliver tailored solutions will be essential to enhancing client satisfaction and fostering loyalty.

Autres informations

As a key point of contact, you will engage proactively with a diverse portfolio of clients, ensuring they receive exceptional service and support. Your commitment to building trust and providing valuable insights will position you as a reliable advisor and a strategic partner in their success.

Responsabilités

Key Duties and Responsibilities: Develop and maintain relationships with corporate clients. Ensure customer satisfaction and address any queries or concerns. Identify opportunities to upsell products or services to existing clients. Collaborate with other departments to ensure prompt product delivery to clients. Prepare and present periodic reports on sales activities and performance. Stay updated with industry trends and market intelligence. Meet sales targets and contribute to the growth of the company.

Formation / DiplĂ´mes

Bachelor’s degree in Business Administration, Marketing, or related discipline.

Expérience

Experience in sales or customer relationship management is preferred Minimum of 5 years relevant sales work experience.

Excellent communication and interpersonal skills. Strong negotiation and problem-solving skills. Ability to build and maintain relationships with clients Self-motivated and target-driven Proficient in MS Office (Word, PowerPoint, and Excel) Benefits Private Health Insurance Paid Time Off Training & Development Career Development

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Expert Application Advice

Technical proficiency — Dangote Industries Limited expects hands-on mastery of Excel. Don't just list them: describe a concrete project where you used them and the outcome delivered.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Targeted application — Align your CV to this offer's exact keywords and back every claimed skill with a concrete example. A cover letter showing you understand the specific challenges of this role consistently makes the difference.

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