Repair Specialist

Repair Specialist - FLSmidth | BeBee Back Repair Specialist

Technology

FLSmidth Kempton Park , South Africa Today Until 2026/07/15 Full time On-site Save Apply now Adapt my CV to this job

Job description Repair Specialist (Sales & Solutions) The Repair Specialist (Sales & Solutions) is a customer-facing role focused on driving repair service sales and co-developing tailored repair solutions with customers. This role combines commercial ownership with technical expertise to maximize equipment lifecycle value, reduce downtime, and grow.

The specialist acts as a trusted advisor, proactively identifying repair needs, shaping solutions collaboratively with customers, and converting opportunities into sustainable business growth.

You will be part of the Chloorkop Service Centre Team under the Repair Business, who are dedicated to executing repair services for our customers. By joining this team, you will have the chance to work in a multinational organization and in an environment involving different cultures and different challenges.

Your Responsibilities

Build long term partnerships by deeply understanding customer operations, maintenance strategies, and production challenges.

Position repair services as a strategic lever to improve reliability and performance.

Own and drive the sales of repair services, including component repairs, upgrades, refurbishments, and lifecycle solutions.

Develop and execute short- to medium-term sales plans focused on growing repair revenue and increasing service penetration.

Identify, qualify, and convert repair opportunities across the installed base.

Drive cross-sell and upsell of consumables, spare parts, and service agreements linked to repair activities.

Collaborate directly with customers to diagnose issues and co-develop optimized repair solutions tailored to their operational needs.

Conduct site visits and technical assessments to identify failure modes, improvement opportunities, and lifecycle extension strategies.

Translate customer requirements into customized repair scopes, balancing cost, performance, and turnaround time.

Handle objections by leveraging strong technical knowledge and competitive positioning.

Ensure smooth handover and collaborate on the follow-up of repair orders to guarantee delivery quality and customer satisfaction.

Monitor repair performance, turnaround times, and customer feedback to continuously improve offerings.

Travelling 50% of the time to client sites and identifying new repair business in collaboration with the field service and sales teams .

Skills & Competencies

Strong sales mindset with a focus on repair solutions.

Ability to co-create solutions with customers and translate needs into actionable repair offerings

Solid technical aptitude in equipment, components, and failure analysis

Excellent communication skills to simplify complex technical concepts into business value

Relationship management and stakeholder engagement across customer and internal teams

Analytical thinking to evaluate repair vs. replace scenarios

Proactive, self-driven, and results-oriented

Strong cross-functional collaboration

What You Bring

Qualification: Trade or relevant technical qualification

10 years' experience as a repair specialist within a workshop

Industry related experience

Sales experience would be an advantage

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials. What We Offer As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is. All applications are to be done via Workday. External applicants can apply via LinkedIn or the FLSmidth Careers page.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

Keywords maintenance-repair-and-operations-mro bike-parts-repair repair-and-recovery customer-facing downtime component sales-plan cross-selling upselling assessment-assessment-tools financial-turnaround time-and-attendance customer-satisfaction customer-review field-service competencies testing-and-analysis failure-analysis stakeholder-management workday

¿Te interesa este puesto? Apply Adapt my CV to this job

Related

customer-facing 969 listings

downtime 1,064 listings

component 974 listings

Service Technician jobs 2,863 listings

Service Technician salary 2,863 listings

FLSmidth

Technology 422,600 listings

Job Details

• Country : Afrique du Sud

• Contract Type : CDI

• Compensation : salary 2,863

---

**

[Click the Apply button below to see the contact details]