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Customer Service Officer Rision Industry limited Customer Service & Support 1 week ago Easy apply New Accra & Tema Region Full Time Manufacturing & Warehousing Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a results-driven and customer-focused Customer Service Officer to support our sales operations. The successful candidate will manage customer interactions, respond to inquiries promptly, support the sales teams (Commodity & BMP), and ensure a high standard of service delivery that drives customer satisfaction and repeat business. Min Qualification: Diploma Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - Flexible Hours Applicant Location: Accra & Tema Region, Ghana Job descriptions & requirements Key Responsibilities Manage and respond to customer inquiries on social media(WhatsApp,Instagram, Facebook, Titktok) in a professional and timely manner Ensure all calls are answered within established service standards. Follow up on customer inquiries, quotations, and pending orders Direct customers to the appropriate sales team (Commodity – household items, BMP– building materials) Handle customer complaints professionally and ensure timely resolution Maintain accurate records of customer interactions and transactions Provide accurate information on products, pricing, and availability Promote products and inform customers about ongoing offers and promotions Requirements Diploma or Bachelor’s Degree in Business Administration, Marketing, or a related field Minimum of 1–3 years’ experience in customer service or sales support Strong verbal and written communication skills Good knowledge of social media platforms(WhatApp, Instagram, Facebook,Tiktok etc) Ability to multitask and work in a fast-paced environment Strong problem-solving and complaint-handling skills High level of professionalism and attention to detail Key Competencies Customer-focused mindset Strong interpersonal skills Ability to work under pressure Time management and organization Proactive and results-oriented attitude Workdays : Monday to Friday, with Saturdays treated as paid overtime NB : Only candidates who demonstrate speed and professionalism, and strong customer handling skills will be considerd Location : Accra Salary : Attractive Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job

Customer Service Officer at Entreprise. View details.

Customer Service Officer

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