Service Advisor at Autogig International Resources Limited

Service Advisor at Autogig International Resources Limited May, 2026 | MyJobMag

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Service Advisor at Autogig International Resources Limited

View Jobs in Engineering / Technical /

View Jobs at Autogig International Resources Limited

Posted: May 13, 2026

Deadline: Not specified

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An automotive company with its five extensive service operations revolving around automobile and spare part sales, training's and certifications, vehicle rentals and leasing, automotive repairs and maintenance, and fleet management

Read more about this company  

Service Advisor

Job Type Full Time , Onsite

Qualification BA/BSc/HND

Experience 3 years

Location Lagos

Job Field Customer Care, Success and Service   , Engineering / Technical  

The main responsibilities of this role:

Greet customers in a friendly and professional manner, promptly identifying their service needs.

Consult with customers to gather relevant information about their vehicle concerns and accurately document their requirements.

Provide knowledgeable advice and recommendations regarding vehicle maintenance, repairs, and available service options.

Prepare accurate service estimates and ensure transparency in pricing and timelines.

Coordinate with the service team to schedule appointments, allocate resources, and prioritize tasks to meet customer expectations.

Keep customers informed about the progress of their service, including any delays or changes to the original estimate.

Address customer inquiries, concerns, and complaints promptly and effectively, striving to resolve issues to the customer's satisfaction.

Collaborate with technicians to ensure accurate diagnosis and efficient completion of repairs.

Upsell additional products and services that align with customer needs and the company's goals.

Maintain detailed records of customer interactions, service history, and vehicle information.

Follow up with customers to ensure their satisfaction and address any post-service concerns.

Requirements

Previous experience or similar role as a Service Advisor in the automotive industry.

Solid understanding of automotive systems, parts, and repairs.

Excellent customer service and communication skills, with the ability to explain technical information in a clear and concise manner.

Strong organizational and multitasking abilities to manage multiple customer inquiries and service requests simultaneously.

Proficiency in using computer systems and automotive software applications.

Ability to thrive in a fast-paced environment while maintaining attention to detail and accuracy.

A team player with a positive attitude, who can also work independently.

Check how your CV aligns with this job

Method of Application

Interested and qualified candidates should

[Click the Apply button below to see the contact details]