Watu Credit Job Vacancy — Asset Risk Supervisor

Watu Credit Job Vacancy — Asset Risk Supervisor | AJIRA YAKO

Watu Credit Job Vacancy — Asset Risk Supervisor

Full Time

Tanzania

May 13, 2026

Finance Jobs

Job Overview

Watu Credit Job Vacancy — Asset Risk Supervisor

Asset Risk Supervisor —

Dar es-Salaam

About the job

Job Purpose

The Asset risk supervisor will be responsible for the day-to-day activities with the effective and efficient functioning of the Special Cases, investigations process, and enforcement of Fraud cases, Vandalism, and Emergencies to provide expertise and advice on all investigations and enforcement-related issues. Will be assigned responsibilities to handle a special cases portfolio and ensure all accounts assigned are attended to as per the company policies.

Duties and Responsibilities

Specific

Manage workflow for the team- Analyze and assign cases

Help in resolving employee issues and disputes

Compile daily reports from their respective team and report them to the Manager

Develop and maintain good relationships with key internal and external stakeholders

Performance evaluation for the officer

Provide a supervisory role to the team

Cost control- Approvals

Risk assessment and mitigation for the company Asset

Analyzing employees’ performance to ensure that they are working towards set targets, identifying areas that require improvements, and tracking that improvement

Compile daily reports from their respective team and report them to the Manager

Special assignments as preferred by the Manager

General

Follow the company’s policies, processes, and code of conduct

Fulfill any reasonable tasks given or approved by management that are work-related and aimed toward the company’s goals and targets

Complete all tasks and responsibilities within the agreed deadlines

Action all administrative duties as per the agreed process

Embraces, leads, and embeds change

Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences

Proactively recommend improvements and innovative ideas to increase business efficiency

Key Performance Indicators

Maintain MoM team overall resolution rate of at least 85%

Field support (Lead, Coach) for officers three times a month per officer

Manage TAT for the assigned cases on the officer’s sheet

Team monthly appraisals and documented

Skills:

Bachelor’s degree in Insurance and risk, business administration, or any other related field

2 to 3 years of in-depth knowledge and experience in the Asset Risk and Investigation department

Excellent communication, Planning organizational and negotiation skills

Integrity, enthusiasm, and passion for continuous learning and development

Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations

Flexible and adaptable to changing priorities, able to effectively deal with people at all levels inside and outside the company

High attention to detail and internal control

Proficiency with Microsoft Office (Word, Excel, PowerPoint)

Presentation skills

Must be employed by watu for a period of 1 year

Behavioral Skills:

Customer Focus – deliver and maintain a high level of customer service with both our internal and external customers

Ownership – treat Watu as your own company and make decisions that would benefit us all and aligned with our company values – with a clear focus on delivering on the agreed KPIs

Respect – display respect and maintain respectful relationships within our Watu teams and our customers and partners

Integrity – operate openly and transparently with our teams, customers, and partners – Act with Integrity

Empowerment – Learn and grow with Watu.

We empower our employees to be the leaders our people want to follow.

We empower our employees by giving them the opportunities to learn and grow together.

We empower each other by sharing knowledge and embracing a positive mindset

People & Leadership Skills

Conduct mid-year performance appraisals, annual performance appraisals, and monthly 1-1s as per the Watu performance management cycle.

Lead, coach, motivate, inspire, and develop others to create an environment that fosters teamwork and cooperation

Identify the team’s training needs and ensure team members obtain the appropriate training and support

Develop creative ways to keep employees motivated and encourage teams to work to achieve their set Key

Performance Indicators (KPIs)

Identify and recommend new ways of working to continuously improve efficiency, productivity, and both our internal and external customer experience

Cascade communication on any changes in policies, schedules, and product knowledge to the team

Lead, attend, and participate in team meetings

Address and resolve team conflicts and maintain a professional work environment that is values-based.

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