Program Coordinator - West & Central Africa

Program Coordinator - West & Central Africa

MiracleFeet, a global nonprofit dedicated to eliminating untreated clubfoot, is seeking a Program Coordinator for West and Central Africa. This full-time, long-term contract position reports to the Program Manager and provides administrative, operational, and coordination support to ensure effective program implementation, monitoring, and reporting.

Key Responsibilities

Program Administration and Operational Support

Support the administrative management of programs by assisting with the review and tracking of partner expense reports, ensuring submissions are complete, correctly formatted, and accompanied by required financial documentation (e.g., bank reconciliations, wire confirmations). Monitor and collect partner reports and deliverables, sending reminders on deadlines and following up to ensure timely submission. Track report submissions, review observations, manage revisions, and coordinate with partners to obtain corrected and final versions that meet quality standards. Assist in organizing routine partner check-ins, ad hoc, and emergency meetings; prepare agendas, document meeting minutes, track action points, and share follow-up information with the Program Manager. Provide general logistical and administrative support as required to facilitate smooth program implementation.

Partner Coordination and General Program Management

Manage and maintain program documentation, including reports, meeting minutes, financial backups, inventories, and correspondence, using cloud-based document management systems. Coordinate with the Program Manager to prepare regular program updates, internal briefings, and external communications as needed. Track, consolidate, and relay partner requests to the Program Manager, supporting timely responses and follow-up. Monitor monthly report and expense report submissions from partners and follow up to ensure all required information is received by established deadlines. Support partners by sharing approved organizational templates and guiding them on completing documentation accurately. Assist the Program Manager in tracking pending information, unresolved reporting issues, and compliance gaps. Follow up with partners regarding missing financial or supporting documents linked to submitted expense reports. Provide basic technical assistance to partners regarding reporting tools, templates, and standard program processes.

Inventory and Logistics Tracking

Support inventory planning and tracking for each partner, including monitoring inventory requests, updates, and records. Accompany and follow up on logistical processes for equipment or supply shipments until delivery, ensuring partners receive required information to manage customs clearance and collection. Maintain accurate records related to inventory movement, receipt, and partner confirmations.

Profile Sought

High school diploma required; Bachelor’s degree (completed or in progress) in Business Administration, Public Health, International Development, or a related field preferred. Minimum of 1 year of experience in administrative support, program coordination, or a related role, preferably within the nonprofit, public health, or international development sector. Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines. Familiarity with cloud-based document management systems. Fluent in French and English. Knowledge of Portuguese and any other West and Central Africa language is an advantage. High level of attention to detail and accuracy in documentation and data tracking. Clear verbal and written communication skills, with the ability to communicate effectively with partners and internal stakeholders. Ability to work collaboratively in a multicultural, remote, and dynamic environment. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

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