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CDI10 days ago

IT SUPPORT TECHNICIAN

Richkays Innovations and Services
Lusaka (Zambia)

Job Description

IT SUPPORT TECHNICIAN | Richkays Innovations and Services | Lusaka, Zambia

Our company is looking for a talented IT SUPPORT TECHNICIAN to support our digital transformation and strengthen our IT systems.

LOCATION: Lusaka, Zambia | CONTRACT: CDI

KEY RESPONSIBILITIES

  • Develop, deploy and maintain applications and IT systems
  • Ensure the security and availability of IT infrastructure
  • Analyze user requirements and propose appropriate solutions
  • Manage and administer databases and servers
  • Document technical processes and train users
  • Continuously monitor technological developments

REQUIRED PROFILE

  • Degree in computer science, software engineering, networking or related field
  • 2-5 years of experience in a similar IT role
  • Proficiency in relevant programming languages and technologies
  • Knowledge of cybersecurity and systems management
  • Ability to independently solve complex technical problems

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Expert Application Advice

Required experience — Richkays Innovations and Services requires 5 years: each role in your CV must show clear progression with measurable results — not just generic responsibilities.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Active portfolio — Your GitHub profile or online portfolio is your real CV for an IT recruiter. Build it with your 2-3 best projects before applying — it's your most convincing proof of competence.

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