Retail Branch Manager-Kraaifontein

Retail Branch Manager-Kraaifontein - Sanlam | BeBee Back Retail Branch Manager-Kraaifontein

Technology

Sanlam Cape Town , South Africa 3 days ago Until 2026/07/12 Full time Hybrid Save Apply now Adapt my CV to this job

Job description Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans.

In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.

What will you do?

As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.

Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.

Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience.

Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.

Ensure retail branch sales delivery and establish and drive a service culture.

Ensure compliance, quality, and risk management.

Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).

Monthly planning and reporting of sales and service activities in the Branch.

Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships.

Education And Experience

Matric (Grade 12).

RE1 and RE5.

120 Wealth Management credits OR tertiary qualification recognised by the FSCA.

Class of Business accreditation (annual).

Compliant with continuous professional development (CPD) current and past cycles.

A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.

Service Management experience is essential.

Insurance sales experience.

Credit and lending experience.

Knowledge, Skills And Competencies

Sales tactics and approaches.

Stakeholder engagement and management.

Customer service and engagement.

Relevant Regulatory frameworks, policies, and standards.

Sanlam insurance products (ideal).

People management practices and principles.

Business Acumen.

Computer literate.

Data and analytics (including data visualisation).

Project management.

Critical thinking and problem-solving skills.

Strong communicator (verbally and in writing).

Able to lead and motivate a team.

Driven to exceed targets.

Organising skills.

Adaptable and able to learn quickly.

Resilient and open to change.

Personal Attributes Interpersonal savvy - Contributing through others Decision quality - Contributing through others Directs work - Contributing through others

Optimises work processes - Contributing through others

Core Competencies Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Collaborates - Contributing through others

Being resilient - Contributing through others

Why join us?

Competitive salary and performance-based incentives.

Comprehensive benefits package.

Opportunities for career advancement within a growing organization.

A supportive and collaborative work environment.

Ongoing training and development programs.

Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development. Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Our commitment to transformation The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Keywords objectives-and-key-results external-workforce service-delivery maintenance-repair-and-operations-mro training-and-development business-planning planning-and-forecasting electrical-engineering-and-planning planning-and-design compliance corporate-risk risk-management policies-and-practices talent-management performance-management appeals-and-grievances grievances allocation capacity-management reporting-and-disclosure adaptive-project-management-and-reporting education-training professional-development service-management service-management-and-orchestration-smo credit-and-collections competencies stakeholder-management analytics data-analytics data-visualization project-management ibm-security-soar dating-personals clubs-organizations environment-health-and-safety-hsse ecology-environment training-certification corporate-training financial-turnaround time-and-attendance

¿Te interesa este puesto? Apply Adapt my CV to this job

Related

service-delivery 4,200 listings

business-planning 494 listings

Compliance 24,982 listings

Branch Manager jobs 5,945 listings

Branch Manager salary 5,945 listings

Sanlam

Technology 422,624 listings

Job Details

• Country : Afrique du Sud

• Contract Type : CDI

• Compensation : salary 5,363

---

**

[Click the Apply button below to see the contact details]