## À propos du poste

Customer Service Manager- Accra recrute un(e) **Customer Service Manager- Accra** basé(e) à Ghana (CDI). Cette opportunité est à pourvoir en Ghana.

En tant que Customer Service Manager- Accra, vous encadrerez une équipe et veillerez à la performance opérationnelle à Customer Service Manager- Accra (Ghana). Ce poste requiert autorité naturelle, rigueur et sens de l'organisation.

## Missions principales

- Missions et Responsabilités Gérer les activités quotidiennes liées aux impératifs du poste de Customer Service Manager- Accra

- Assurer le respect des normes opérationnelles et de sécurité en vigueur

## Profil recherché

- l'entreprise Customer Service Manager- Accra recrute actuellement un profil qualifié pour le poste de Customer Service Manager- Accra (Ghana)

- Profil Recherché Expérience pertinente et compétences solides démontrées

- Conditions et Avantages Environnement de travail dynamique et perspectives d'évolution

## Informations complémentaires

- Rigueur, adaptabilité et esprit d'équipe

## Informations sur le poste

- **Pays :** Ghana

- **Type de contrat :** CDI

**Pour postuler, cliquez sur le bouton Postuler pour accéder aux coordonnées du recruteur.**

## Informations sur le poste
- **Pays :** Ghana
- **Type de contrat :** CDI

Offre : Customer Service Manager- Accra chez Customer Service Manager- Accra a Ghana. Contrat CDI.

Customer Service Manager- Accra | Ghana

Customer Service Manager- Accra 

NEXUS RECRUITMENT 
Job Summary: We are looking for a  Customer Service Manager. The Customer Service Manager  will oversee the daily operations of the customer service department, ensuring that our customers receive outstanding service and support. This role involves managing a team of customer service representatives, developing and implementing customer service policies and procedures, and working closely with other departments to resolve complex customer issues. Key Responsibilities: Lead, coach, and mentor a team of customer service representatives. Conduct regular performance reviews, provide ongoing training, and support career development for team members. Handle escalated customer inquiries and complaints, ensuring timely and effective resolution. Develop strategies to improve the overall customer experience and satisfaction. Create and implement customer service policies and procedures. Continuously assess and refine these policies to enhance service quality and efficiency. Monitor and analyze key performance indicators (KPIs) and customer feedback to identify trends, areas for improvement, and opportunities for service enhancement. Work closely with other departments, including Sales, Marketing, and Product Development, to address customer needs and feedback. Facilitate communication and cooperation to achieve... 
Ghana : Greater Accra International 
2026-05-04 

Contactez notre cabinet de recrutement au Ghana

Customer Service Manager- Accra

Customer Service Manager- Accra chez Customer Service Manager- Accra à Ghana.

Customer Service Manager- Accra

Job Description

Informations complémentaires

Informations sur le poste

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