Retail Store Assistant - Worcester

Retail Store Assistant - Worcester, Cape Town - Careers24

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Retail Store Assistant - Worcester

Cape Town

Salary: Market Related

Job Type: Permanent

Sectors:

FMCG

General

Reference: 183920

Apply before May 22 2026 | 7 Days left

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Vacancy Details

Employer: Dis-Chem Pharmacies Limited

Dis-Chem Pharmacies Worcester store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be to assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.   Minimum Requirements: Essential: Grade 12 / Matric Basic computer skills (Word, Excel and Outlook). SAP. Retail experience   Job Description: Manage and report all customer complements and complaints to management. Establish a professional relationship with customers. Ensure all customer stock queries are dealt with and resolved. Maintain effective external communication with customers when they require feedback. Assist customer with any enquiries and refer customers to the appropriate departments where applicable. Adhere to the customer turnover per hour rate as per company benchmark. Manage the shorts and overs at the point of sale, including the floats. Manage refund and return transactions. Ensure that back shopping and returned goods are handled correctly. Verify and review deliveries and invoices for total accuracy. Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system. Manage and control high risk stock Prepare the run reconciliation on a daily basis. Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels. Maintain effective liaison between relevant parties. Maintain effective document control including but not limited to float, petty cash, cash on hand.   Competencies Essential: Retail administration and operational knowledge Team player, good customer relations Leadership and management skills Trustworthy and honesty Ability to work under pressure Deadline driven   Special conditions of employment: South African citizen MIE, clear criminal and credit Driver’s license and/or own reliable transport   Remuneration and benefits: Market related salary Medical aid Provident fund Staff account  

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