PERMANENT CONTRACT18 days ago

Guest Liaison

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South Africa

Job Description

Guest Liaison | Job Mail

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2 Media/Photography jobs in Stellenbosch on Job Mail

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Guest Liaison

Craven Cottage CC

Saturday, 16 May 2026

1

Professions - Media/Photography

Stellenbosch

FULL TIME

Job Specification

Company

Reference Number JHB001320/DB

Job Summary

Duties:   Ensure all incoming emails, reservations messages are dealt with promptly and accurately Assist lodge guests with reserving restaurants, tours, transfers Conversant with all hotel rates, including rack, special offers and contracted. Ensure that bookings for each day are checked prior to arrival for accuracy and confirmations. Ensure guest history files are used and utilized correctly. Ensure all Special Attention Guests requests are dealt with accurately, and that every effort is taken to ensure they receive the appropriate service. Prepare and manage the arrival responsibility. Send out communication to all departments each morning Prepare booking notes in a two-week cycle, ensure all memo notes are up to date with relevant information.   Requirements:   Qualification in Hospitality, Travel, Tourism will be preferred Preferably 2 - 3 years’ experience in concierge and reservations Knowledge of PMS systems Computer literate, knowledge of MS Outlook, Word and Excel is essential Proficiency in English; knowledge of additional languages is an advantage Comfortable in dealing with very distinguished clientele

Craven Cottage CC

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Job Details

  • Country : Afrique du Sud

  • Contract Type : Permanent Contract

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