Regional Lead Spontaneous Application

To support our continued expansion, we are hiring for Regional Leads across our operating countries. This role is critical to scaling both our agent network and our active user base sustainably. You will own end-to-end regional execution, including agent acquisition and management, field-based distribution, user growth and retention, and operational excellence on the ground. This is a hands-on leadership role for someone who thrives in the field, uses data to guide decisions, and knows how to build, motivate, and scale high-performing teams. In this role, you'll; Own regional agent network expansion/user growth, ensuring both strong agent coverage and sustained active usage of Wave products. Lead and manage field-based teams responsible for agent acquisition, distribution, and on-the-ground execution. Ensure agents are recruited, contracted, trained, activated, and compliant, including KYC and AML/CTF requirements. Drive user acquisition and retention through agent-led and field-distribution channels. Monitor performance against targets, using data to identify risks, unblock issues, and continuously improve results. Coordinate agent liquidity management to maintain reliable cash and e-value availability. Manage the agent lifecycle, including performance improvement, churn, closures, and asset recovery. Collaborate closely with cross-functional teams to deliver operational excellence, compliance, and high-quality customer experience.