PERMANENT CONTRACT21 days ago

Assistant Front Office Manager

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South Africa

Job Description

Assistant Front Office Manager | Job Mail

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4 Client Services/Sales Support jobs in Eastern Cape on Job Mail

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Assistant Front Office Manager

Staff Solutions

Saturday, 16 May 2026

1

Sales/Marketing - Client Services/Sales Support

Eastern Cape

FULL TIME

Job Specification

Company

Reference Number PE006524/NM

Job Summary

Duties and Responsibilities

  • Assign tasks and ensure all staff positions are covered for the duration of shift
  • Answer phone inquiries, direct calls and provide basic information
  • Oversee and manage receptionists, and porters
  • Address complaints and requests with quality customer service skills
  • Maintain office equipment such as photocopier, fax machine, telephones etc.
  • Monitor front desk and ensure all employees comply with all procedures and policies
  • Oversee mail deliveries, packages, and couriers
  • Create, organize, and maintain rosters for all employees
  • Ensure front desk is covered at all times
  • Perform bookkeeping, reservations, and clerical duties
  • Assist in planning company events, meetings, luncheons, and employee team building activities or special projects as needed
  • Assisting with Managing events and restaurant bookings
  • Work hand in hand with Maintenance Manager and Exec Housekeeper, ensure rooms are always “guest ready

Requirements and Qualifications

  • High school degree or equivalent; or certification in management in related field preferred
  • 2+ years of previous experience as an assistant front office manager or a related role preferred
  • Proficient computer skills, including Microsoft Office Suite (Word, Outlook, and Excel, Opera knowledge)
  • Solid customer service skills
  • Excellent leadership, team building, and management skills
  • Encouragement to team and staff; able to mentor and lead
  • Excellent verbal and written communication skills
  • In-depth understanding of the industry
  • Strict adherence to company policy and procedures, mission statement, and sales goals”
  • Own transport essential. Work shifts

Staff Solutions

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Job Details

  • Country : Afrique du Sud

  • Contract Type : Permanent Contract

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