MinePlan Engineer I

MinePlan Engineer I - Hexagon Mining | BeBee Back MinePlan Engineer I

Technology

Hexagon Mining Johannesburg , South Africa 2 weeks ago Until 2026/06/27 Full time On-site Save Apply now Adapt my CV to this job

Job description Person must live within South Africa for this position

Hexagon Autonomous Solutions is seeking a highly skilled and detail-oriented a MinePlan Engineer to be responsible for ensuring the effective operation of Hexagon Mining’s mine planning software and systems at customer sites, delivering tangible value to mining operations. The role involves providing high-level technical support, troubleshooting complex issues, and optimising mine planning solutions to enhance safety, productivity, and efficiency.

Key duties include collaborating with technical teams, adhering to support schedules, resolving client issues promptly, and contributing to software improvements. Strong problem-solving skills, technical expertise in mine planning tools, and the ability to work in a dynamic, customer-focused environment are essential for success.

Purpose of the position To ensure Hexagon Mining Mine planning software and systems operate effectively at customer mine sites and deliver tangible value to our customers mining operations. To provide high value technical support for MineSight software worldwide Major area of Responsibilities To provide masterful troubleshooting in order to deliver solutions and answers to clients in the most timely and accurate fashion for MineSight software worldwide. Adhere to the schedule to support clients ensuring that you are where you are supposed to be so that clients are not left waiting for answers or on hold. Work collaboratively with other members of the technical support team to serve as primary customer

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